Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

• Believes diversity makes us stronger so we can reflect, connect, and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing, and giving them what they need to remain vibrant and vital.

• Responsible for hands-on implementation, engineering, and deployment of new services into production.
• Work with support teams, lines of business and 3rd parties that BofA connect to in order to build end-to-end solutions that balance business, security, availability and resiliency requirements.
• Eliciting, analyzing, and documenting technical application and service requirements.
• Maintain designs patterns and provide feedback into architectural standards.
• Active participation in the change management process.
• Manage stakeholder requirements across projects and ad-hoc consulting.
• Identifying and managing the mitigation of risks within the environment.
• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.
• Collaborate with global engineering domain leads and operations teams from service design through operations transition process for new services.
• Support activities related to Audit, Compliance Reviews & Regulatory Exams.
• Review of all capacity metrics to ensure availability of all services.
• Facilitate meetings among all stakeholders/ vendors regularly and produce status update reports periodically.

• 0 - 2 years with hands-on experience in Network Deployment team preferably in the banking and finance industry.
• Basic knowledge of networking communication principles, network standards, and network security practices.
• Knowledge in creating Application and network diagrams including all pertinent flows and decisions.
• Communicate with business partners at an enterprise level, interfacing with internal business representatives and information security partners.
• Basic understanding in task Automation (Python, Ansible etc).
• Ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.
• Possess Operational Excellence mindset, eager to look for opportunities to drive efficiencies

• Analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications, and technology.
• Willing to work some irregular hours based on the needs of global operating model and the location of clients.
• Professional level certification in Network Security or Networks such as CCNA or CCNP, Arista etc is desirable.
• Basic knowledge in network analytics through packet capture (Sniffer) analysis.
• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management
• Educated to degree level in IT/Engineering field.