Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.
Responsibilities:
- Communicates with executives and line management to gather and convey relevant information
- Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment
- Proactively manages the calendar of multiple stakeholders, effectively resolving conflicts that arise in a professional manner
- Manages all travel planning and expenses, coordinating schedules for executive to maximize time and create efficiencies
- Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
- Liaises with outside groups to coordinate events where the executive is a corporate chair, director, or committee member
- Engages in high-level client contact and supports conversations related to sensitive information, utilizing considerable diplomacy and judgment
Required Qualifications:
- 3+ years of experience providing administrative support at the executive management level
- Advanced experience with Outlook and other MS Office programs (Excel, PowerPoint, Word, One Note, WebEx, SharePoint and Skype)
- Self-sufficient in driving deliverables with minimum impact to the executive
- Ability to influence the leadership team in order to respond and support deliverables and objectives
- Experience coordinating meeting logistics across multiple organizations
- Professional and polished in-person, over the phone and in email communications, while appropriately managing sensitive and confidential information
- Proven relationship building skills and experience effectively working well with different interpersonal styles
- Detail oriented, highly organized and strong time management, multi-tasking and prioritization skills
- Must possess good judgment and strong critical thinking skills
- Ability to work effectively under pressure and time constraints
- Exemplary demonstrated work ethic and pro-active, 'can do' approach
- Ability to learn quickly and take on new responsibilities
Desired Qualifications:
- Thorough knowledge of Bank of America systems including Concur, Ariba/eRequest, Corporate travel services, myfacilities, visitor access system etc.
- Experience navigating a highly matrixed environment to gather information and fulfill requests
Skills:
- Administrative Services
- Attention to Detail
- Customer and Client Focus
- Planning
- Prioritization
- Adaptability
- Collaboration
- Event Planning
- Problem Solving
- Research
- Facilities Management
- Office Administration
- Oral Communications
- Recording/Organizing Information
- Written Communications
Minimum Education Requirement: Bachelor's degree in related field or equivalent work experience
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - CA - Los Angeles - 333 S HOPE ST - BANK OF AMERICA PLAZA (CA9193)
Pay and benefits information
Pay range
$32.00 - $60.00 hourly pay, offers to be determined based on experience, education and skill set.
Predictable pay
This role is compensated with a base salary and is not incentive eligible.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.