Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
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Job Description:
Less experienced than the Credit Services Representative III. Handles moderately complex customer problems and issues for assigned accounts. Requires a minimum amount of day-to-day supervision. Is able to handle detailed instructions under pressure and a relatively high volume of credits. Has a well-developed expertise/knowledge, but not yet considered to be the "expert" for the assigned area. Has a good working knowledge of the various credit-related products and a good understanding of loan/credit documentation. Takes initiative to work through issues. Is able to perform well in a cross-functional team environment. Typically requires at least 4 to 6 years of experience.
LOB Description:
Customer service representative responsible for a dedicated portfolio of asset based loan facilities. Qualified candidates will process, analyze and evaluate daily client activity, monitor the receipt of client reports, review the content for irregularities and/or discrepancies and follow up with the client and Loan Officer.
Responsibilities:
- Reconcile client Accounts Receivable aging's, perform ineligible calculations for Accounts Receivable and Inventory collateral accurately, timely and in compliance with Loan Servicing Standards.
- Process loan and collateral transactions.
- Reconcile Letter of Credit Information with detail.
- Reconcile interest and fees with maturity and due dates.
- Prepare/verify Participation principal, interest and fee settlements.
- Review loan documentation.
Skills:
- Attention to Detail
- Customer and Client Focus
- Data Collection and Entry
- Recording/Organizing Information
- Adaptability
- Analytical Thinking
- Issue Management
- Oral Communications
- Written Communications
- Collaboration
- Legal Structures and Legal Forms
- Prioritization
Desired Skills:
- Four (4) year College Degree (college level accounting courses) or 3 to 4 years related experience, or equivalent.
- Commercial credit fulfillment, servicing, operations or lending experience.
Shift:
1st shift (United States of America)
Hours Per Week:
40