Job Description:
Job Title: Business Support Associate, Global Markets Credit COO
Corporate Title: Associate
Location: London or Dublin
Company Overview
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
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Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
London Location Overview
Our London office is based just a stone's throw from the magnificent St. Paul's Cathedral on bustling King Edward Street. Here you'll find modern workspaces and a state-of-the-art auditorium space. In addition, we're proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.
Dublin Location Overview
Overlooking the spectacular Iveagh Gardens with access to all amenities in the beating heart of central Dublin is our Park Place office. Travel options include the LUAS, Dublin Bus networks as well as the Dublin Bikes station, positioned just outside our front doors. As part of our commitment to supporting staff travel to and from work in the most sustainable way possible, we also provide tax saver tickets as part of our award-winning benefits package which means getting to work has never been easier.
Job Description
As Business Support Associate you will perform a key role supporting the Global Markets Credit (GMC) organization which is responsible for credit underwriting, ongoing monitoring and portfolio management of Global Markets (GM) financing and traded products transactions.
GMC is an organization of 150 people globally with team in all major trading locations of London, New York and Hong Kong. GMC partners directly with Global Markets Front Line Unit (FLU) teams in relation to client selection, structuring and underwriting activities to drive revenue growth while maintaining appropriate risk disciplines while also coordinating engagements with key control partners including Global Risk, Finance, Credit Review and Audit to accordance with our Risk Framework.
The successful applicant will join a small, close and high-quality COO team and will support across a range of activities.
Responsibilities
- Work with the GMC COO team to ensure the seamless delivery of GMC mandate
- Coordinate and deliver on regional and global initiatives/projects that impact multiple industries and products
- Focal point of contact for internal stakeholders including Front Line Units and Enterprise functions such as Audit, Risk and Technology
- Help increase efficiencies, best practices and controls across GMC
- Assist/lead Credit Officers through various processes including audit reviews, regulatory examinations, and operational initiatives (OpEx)
- Work with EMEA and Global COO on presenting business strategy, priorities/initiatives and ad-hoc topics to leadership groups within GMC and across the organisation
- Become an advisor to Credit Officers within the region on policy and procedural issues
- Influence, develop and maintain successful relations with support partners across the Enterprise
- Reporting - BAU/thematic reports for internal projects, management updates and regulatory requests
- Manage recurring routines impacting Global Markets Credit
- Assist with administrative deliverables (floorplans, headcount planning, readiness)
What we are looking for
- Degree or equivalent required in a relevant subject i.e., Treasury, Business Studies, Finance, Accounting or Mathematics
- Previous directly applicable and relatable experience within a similar role and environment
- Experience with credit related processes preferred but not a mandatory requirement
- Comfortable in a fast-paced and change-oriented environment with a flexible working manner. Able to manage diverse workloads and prioritise accordingly
- Execution-oriented and results-focused self-starter able to work independently
- Possess commitment to excellence by anticipating needs, mitigating risks and minimizing potential problems
- Excellent written and verbal communication skills at all levels (i.e., colleagues to senior management) and situations (i.e., one-on-one to presentations) and ability to present complex and detailed information in a concise and precise way
- A pragmatic and flexible attitude towards problem solving, and a consultative working style. Able to work as a part of a team with a positive "can-do" attitude
- Advanced knowledge of Microsoft Excel, comfortable managing and interrogate large data sets (Pivot Tables, intermediate level functions such as Lookups, Index, Match)
- Proficient PowerPoint Skills, ability to construct relevant dashboards/storyboards to inform stakeholders on projects as well as lead BAU routines
- Additional data/process visualisation tools such as Tableau and Visio would be an advantage
Benefits of working at Bank of America
UK
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
- 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
- Access to an Employee Assistance Program for confidential support and help for everyday matters
- Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK's most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Ireland
- Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
- Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
- 20 days of back-up childcare and 20 days of back-up adult care per annum
- The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
- Access to an Employee Assistance Program for confidential support and help for everyday matters
- Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan
- Ability to donate to charities of your choice and the bank will match your contribution
- Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland's most iconic cultural institutions and exhibitions.
- Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America
Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.