Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
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Job Description:
Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.
The role will handle Client Engagement Coordination including but not limited to. Working with client to identify requirements, coordinate details for impact analysis and present for sizing. Gather estimates and sizing assumptions and present and negotiate with client. Engage architecture as needed for solution identification. Manage from request initiation thru funding, prioritization and hand-off for implementation.
Required Qualifications:
- Client Engagement Coordination experience.
- Proficient in Jira.
- Work with client to identify requirements, coordinate details for impact analysis and present for sizing.
- Gather estimates and sizing assumptions and present and negotiate with client.
- Engage architecture as needed for solution identification.
- Manage from request initiation thru funding, prioritization and hand-off for implementation.
Desired Qualifications:
- Ability to work in an agile team environment.
- Strong communication skills, oral and written required.
- Ability to work independently with assigned tasks.
- Past project management experience a plus.
Shift:
1st shift (United States of America)
Hours Per Week:
40