Assistant Manager

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Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The GBGM AML Monitoring and Inspection team closely monitors to ensure adherence to the banks processes and applicable standards. Controls are developed to manage the risk within High Risk Business Processes (HRBP) in GBGM AML to ensure compliance with the Enterprise Financial Crimes and Country-Specific Standards.

Job Description

We have an opportunity to join the AML team which sits within the onboarding and refresh processes, the role requirement is for a business intelligence and Operational Excellence lead with an expectations to provide input initially to the design of our program metrics and risk strategy. The role expects the candidate to build a risk and performance pack which measures the risks associated to the business, the performance of our functions and the measure and reporting of ongoing risk and audit issues. The wider expectation is for this role, in addition to managing the development of our BI Program, to include the management of the Operational Excellence program and Single process inventory. The vision is to move away from sourcing and manually distributing values via flat files to having the ability to navigate full transaction details, including raw data, and historical trends at multiple levels through a dashboard solution. This will give users and data consumer's insight and transparency into our businesses in order to make informed, intelligent decisions.

Responsibilities

Oversight skills and Project Delivery responsibilities

• Manage and oversee direction of the project and ensure delivery against the objective is on track and within agreed scope

• Working with the onshore leadership ensuring we have coverage on all development programs required under the AML development program

• Drive delivery and team partnership across the GBGM AML teams

• Data QA, Reporting and Updates

• Visualization and presentation support and recommendation using dashboards and other real time UI's

• Provide additional user experience feedback and requirements for capturing and presenting scorecard and graphical interface in Tableau

• Provide team leadership and ensure resources are aligned to tasks appropriately

• Provide awareness of Design Thinking principles and drive application where possible

• Engage with SLT as required to update on progress and take feedback

• Provide overall technical expertise and guidance to developers

• Document all aspects of project execution

• Identify and resolve issues that arise and escalate as required

• Define and execute database strategy (e.g. SQL server)

• Interaction and requirements gathering from stakeholders internal and external to AML teams

Developer Skills

• Design, agile development and testing related to interactive and table views within Tableau environment (e.g. Tableau development SME)

• Data QA and systems engineering

• Responsible for scorecard/graph visualization design, execution & data QA (e.g. replication of PPT)

• Macro, SQL, Generalist

• Presenting Skills

• Ability to design and create data visuals with simple easy to read formats

• Ability to build automated reporting packs that allow all consumers necessary

• Ability to articulate key risks across the process and functions

• Must be able prepare dashboards/presentations using MS office tools for Senior Management

• Precise and clear with pertinent information to be shared with various stakeholders

• Must have good personal computing, on-line research and analytical ability.

• Must be detail oriented, an independent thinker, and able to handle multiple cases concurrently requiring multi-tasking skills.

• Must have excellent written and verbal communication skills and be able to coordinate communications with partners providing comprehensive, clear and concise factual information to collaborate in alert governance process.

• Attention to detail and accuracy is absolutely critical as quality of research documentation and resulting findings is critical to the integrity of the risk mitigation process.

. Must possess critical thinking & problem solving skills and being able to evaluate information and make judgments about the value and relevancy of information, drawing conclusions from data gathered as part of investigation and review process to aid the line of business in critical decision making process

• Must be able to work without close supervision, managing time effectively in order to deliver optimal performance and balance precision & accuracy with timeliness of work product.

• Possesses expertise in MIS reporting

• Perform miscellaneous duties as assigned by management

Requirements

Education

Graduate (any stream)

Certifications If any

Association of Certified Anti-Money Laundering Specialists (ACAMs)

Experience Range

4-6 years

Foundational skills

Relevant experience in AML related processes, Business Intelligence, SQL, Tableau and Reporting knowledge, Presentation skills, End to End Data Management

Desired skills

Should be a team player

Good Analytical Skills

Should exhibit good grasp of process know how

Excellent written and verbal communication

AML & Regulatory knowledge is added benefit

Fluent with MS Excel

Work Timings

12.30 - 21.30

Job Location*

Hyderabad