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Balsam Brands

Merchant

Redwood City, CA

Job Description

We are seeking a passionate and strategic merchandising professional to join Balsam Hill as a Merchant. In this impactful role, you will define and execute product assortment plans for key merchandising categories, driving sales and margin growth across our multi-channel platform. Partnering with cross-functional teams and indirect partners, you will play a pivotal role in shaping Balsam Hill's product strategy across channels and ensuring we continue to deliver exceptional products that bring joy to our customers.

This full-time position reports to the VP of Merchandising for Growth and Strategy, and is expected to work in a hybrid model from our Burlingame and Redwood City offices.

What you’ll do:

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  • Brand & Product Strategy
    • Understand market and competition globally to inform global assortment needs, collaborating with channel and market partners
    • Monitor competitor assortment offerings and capture emerging trends
    • Brief and execute needs for seasonal product direction and category opportunities
    • Maintain assortment plans
    • Recommend SKU development and growth/decline categories
    • Create assortments recommendations by channel
    • Understand and use customer filters to ensure product and strategies meet the needs of the customer
  • Category Management
    • Own key merchandising categories and support financial performance
    • Monitor multi-channel performance with rigorous analytics
    • Monitor catalog performance and productivity to recommend and identify opportunities
    • Partner, create and share out product assortment direction and detail with internal partners and with accounts
    • Work with Inventory Planning to optimize profitability
    • Provide seasonal assortment plans maximizing sales, profits, and budget (OTB)
    • Travel to trade shows and vendors to source products and identify opportunities
  • Cross-Functional Collaboration
    • Build constructive relationships across departments
    • Ensure processes are followed and deadlines are met
    • Communicate effectively to bring products to life from concept through launch

What you bring to the table:

  • 5+ years of buying/merchandising experience in home or seasonal décor preferred
  • Strong understanding of catalog, web-based consumer behavior, and omnichannel retail principles
  • Bachelor's degree preferred
  • Experience in private label development and brand positioning
  • Proven track record in buying, team collaboration, and project management
  • Strong retail math and analytical skills
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Excel, PowerPoint, and Outlook
  • Highly organized with strong attention to detail
  • Deadline-driven and results-oriented
  • Flexible/adaptable with a "startup" mindset
  • Strong business ownership and decision-making skills
  • Ability to build effective relationships across departments
  • Creative problem-solving capabilities

About Us: Balsam Brands is a global, eCommerce retailer with roots in holiday and home décor. We strive for excellence in everything we do and present a unique opportunity for those seeking to have a meaningful impact in a people-first company that values relationship building, authenticity, and doing the right thing. We have steadily growing teams in Boise, the Bay Area, Dublin, and the Philippines.

The company's mission is to create joy together. We empower our team and partners to love what they do, provide products and experiences that inspire meaningful moments with family and friends, and give back to our families and communities in impactful ways. When you join Balsam Brands, you'll find a culture of caring people doing challenging work and building a welcoming workplace.

At Balsam Brands, we strive to offer a competitive compensation and benefits package. For permanent, full-time team members, our current package includes:

  • Competitive compensation, including a cash-based incentive plan; salary is reviewed yearly and may be adjusted as part of the normal compensation review process
  • Comprehensive Medical, Dental, and Vision coverage, with 100% of monthly premiums covered for team members, and 85%+ employer-paid premiums for other coverage tiers that include dependents
  • Up to $2,000 annual funding toward HSA accounts
  • Medical, transit, dependent care FSA
  • Infertility coverage offered on all medical plans
  • Generous parental leave program and flexible return options
  • Company-paid life and AD&D insurance
  • Company-paid short and long-term disability insurance
  • 401(k) with dollar-for-dollar company match up to $4,000 per calendar year
  • Employee Assistance Program (EAP) and other mental health and wellness perks
  • Paid holidays, annual shutdown week, PTO, and volunteer time-off (VTO) packages
  • Paid 5-week sabbatical leave after 10 years of employment
  • Annual continuous learning benefit up to $1,000 per person, per fiscal year
  • Up to $300 flexible reimbursement to support setup of new team member's work-from-home environment
  • Generous team member merchandise discount
  • Valuable extras: identity theft protection, subsidized parking, monthly wellness, pet insurance, accident & critical illness insurance

The base pay range for this position is: $99,000 to $124,000. Where an individual falls within that range will vary based on several factors including geographic location and may vary depending on candidate qualifications and experience, applicable skills, and other job-related factors. We benchmark our pay ranges against current external data sources and regularly review compensation for our team members. Balsam Brands is committed to providing our team members with an internally fair, externally competitive, and fiscally prudent total compensation package administered in a simple and consistent manner.

At Balsam Brands, we strive to build a diverse, equitable, and inclusive team to fulfill our purpose to create joy together. Balsam Brands is proud to be an equal opportunity employer. We encourage people from all backgrounds, ages, abilities, and experiences to apply. We do not discriminate on the basis of race, ethnicity, religion, national origin, citizenship, marital or family status, disability, sexual orientation, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

#LI-Hybrid

Additional Information

All your information will be kept confidential according to EEO guidelines.

Client-provided location(s): Redwood City, CA, USA
Job ID: a6aaaffd-25c0-408e-9d69-836331c3823f
Employment Type: Other