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Dynamics 365 CE Project Manager

AT Avanade
Avanade

Dynamics 365 CE Project Manager

Ottawa, Canada

Introduction:

Ready to steer Dynamics CRM projects to success and make a lasting impact? Do you thrive in overseeing budgets, timelines, and client expectations within the Dynamics CRM domain? If you're a seasoned project management professional looking to make your mark, explore this exciting opportunity to lead and inspire.

Come join us:

As a Dynamics CRM Project Manager, you will play a pivotal role in steering projects to success. With a keen eye on budgets, timelines, resources, and scope, you'll be responsible for delivering transformative CRM solutions that exceed client expectations. Together we do what matters.

What you'll do:

* Manage issues and risks associated with projects, ensuring balance across scope, schedule, budget, quality, and risks through formal change management mechanisms.

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* Develop, implement, and maintain a detailed project work plan, complete with controls, governance structures, and monitoring mechanisms to ensure on-time, on-budget, and quality outcomes.
* Oversee the change enablement process throughout project duration.
* Manage client expectations, updates, and buy-in, representing Avanade at governance meetings.
* Lead and develop Avanade and subcontractor staff assigned to the project.
* Engage and manage onshore, offshore, and nearshore workforces, in alignment with Service Licensing Agreements (SLAs).
* Assist in the sales process, including estimating work effort and expenses using Avanade's standard tools.

Skills and experiences

* Demonstrated systematic and logical thinking ability.
* Basic grasp of contract terms and interpretation.
* Proven skills in managing customer expectations.
* Proficiency in project/product management methods, tools, and techniques.
* Strong knowledge of Microsoft Dynamics 365 Customer Engagement.
* In-depth understanding of Microsoft Project and Team Foundation Server (TFS).
* Familiarity with Earned Value reporting.
* Ability to obtain a Canadian security clearance.
* The ability to communicate in both spoken and written French is nice to have, but not required.

About you

Characteristics that can spell success for this role

• Consultative, collaborative, relationship builder

• Resilient, adaptable, flexible

• Intellectually curious and passionate about tech

• Convincing storyteller and engaging content creator

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally

• Dedicated career advisor to encourage your growth

• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits [1] here.

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [2] Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Learn more

To learn more about the types of projects our Delivery Management team works on check out these case studies:
* https://www.avanade.com/en/clients/seattle-childrens-digital-transformation
* https://www.avanade.com/en/clients/unicef-netherlands

Interested in knowing what's going on inside Avanade? Check out our blogs:

• [3] Avanade Insights - exchange ideas that drive tomorrow's innovation

• [4] Inside Avanade - explore what life is like working at Avanade

References

Visible links
1. https://www.avanade.com/en-gb/career/benefits
2. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
3. https://www.avanade.com/en/blogs/avanade-insights
4. https://www.avanade.com/en/blogs/inside-avanade

Client-provided location(s): Ottawa, ON, Canada; Toronto, ON, Canada; Halifax, NS, Canada
Job ID: Avanade2-6838
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Adoption Assistance Program
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Happy Hours
    • Snacks
    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
  • Professional Development

    • Leadership Training Program
    • Mentor Program
    • Internship Program
    • Professional Coaching
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Latinx founded/led
    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program
    • Unconscious Bias Training