Introduction
ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon.
Role and Responsibilities
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This role will require top-tier (technical) quality expert knowledge, including in-depth knowledge of quality management systems and knowledge on how to drive quality roadmaps.
The Senior General Quality Specialist will provide guidance and mentorship to clusters/teams. They will lead cross company technical discussions on machine level and will drives and develop training strategies. They will work at the sector level and/or be responsible for complex suppliers. They will understand the contribution of other domains to the product and operate on module level and oversee the relations on function level. They will be able to translate (internal) customer requirements into quality improvements regarding all competencies. They will interact with and build a cross sector network with relevant stakeholders in ASML. They will interact on a tactical-strategic level with suppliers. They will interface with other sectors in complex environment which may require negotiation. They will manages solution focused change and lead major quality initiatives across platforms, driving innovation and efficiency.
Responsibilities:
Quality Control, Assurance & Compliance
- Manages quality control and assurance projects, coordinating teams and applying advanced analytical methods to assess product and process quality.
- Leads technical & organizational risk management activities: identifies & documents risks, creates awareness, reduces risks and stimulates predictable outcomes.
- Leads investigations into non-conformances and implements preventive actions.
- Initiates process improvement initiatives and mentors junior staff in quality control, assurance & compliance methodologies.
- Manages training and education projects, coordinating the development of comprehensive training materials and programs.
- Provides specialist advice on the interpretation and application of procedures and standards, resolving complex or contentious queries and issues and enabling others to take appropriate actions.
- Provides guidance and coaching to junior staff in effective training delivery.
- Recognized as functional expert on quality in own domain and represents the organization in industry and professional forums.
- Deploys and adopts Q&E related procedures, standards and tools within the department.
- Deploys expertise related competences and actively promotes a Best-Know-Method approach
- Manages data analysis projects, coordinating the collection, interpretation, and presentation of quality data.
- Applies advanced statistical methods to analyze complex data sets and drive continuous improvement initiatives.
- Mentors junior staff in effective data analysis techniques.
- Manages documentation and reporting projects, overseeing the creation of comprehensive quality documentation and guidelines.
- Prepares and presents detailed reports to senior management, showcasing quality achievements and recommending process enhancements.
- Manages problem-solving and root cause analysis projects across teams / cross-sector, coordinating teams to investigate and resolve significant quality-related challenges.
- Ensures lessons learned within teams and competences in order to build a continuous improvement culture and prevent reoccurrence of quality issues.
- Manages and coordinates process improvement initiatives, leading cross-sector teams to analyze and reengineer quality control processes.
- Applies advanced methodologies to identify and address process bottlenecks, driving continuous improvement efforts.
- Leads process improvement initiatives to deliver sustainable business impact.
- Oversees that process improvements are implemented in the organization, in process descriptions, systems and architecture.
- Manages customer interactions, collaborating with cross-functional teams to address intricate quality-related issues. Ensuring customer quality complaints are investigated for preventive actions.
- Participates in audits, addressing customer concerns, and ensuring adherence to established quality protocols.
- Works closely with other departments to address customer needs, and plays a role in improving overall customer satisfaction.
- Utilizes advanced negotiation and communication skills to exceed customer expectations and enhance satisfaction.
- Live the Living Quality & Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on Q&E topics.
- Actively promote/use of the Q&E Reward & Recognition program and Q&E Communication Strategy.
- Be an active member within the Q&E Community and related events and act as a role model within the sector/region
- Builds and maintains a network of internal and external stakeholders and represents the organization on operational and/or technical topics.
- Stakeholders are typically other (senior) experts and or (senior) Line Managers (typically JG11/12) of own and interfacing departments.
- Communicates with and influences internal and external parties beyond content-driven arguments. Frequently reflects on stakeholder feedback to drive a continuously improving organization.
- Executes the key elements of the functional strategy through specialist expertise and insights, to ensure that the strategy meets business needs.
- Executes and contributes to policies, procedures, and related guidelines within the Q&E expertise to meet defined key principles and ensure compliance with external requirements.
- Develops and proposes annual business plans/roadmaps for a given area, department or supplier, ensuring alignment with the strategy.
- Translates strategic and operational targets into plans with 1-2 year horizon and is responsible for the realization of the plans within timing and budget constraints.
- Manages and acquires approval for planned deviations.
Educationand Experience
- Bachelors degree in a relevant field e.g. Quality Management, Industrial Engineering or other relevant area. Masters degree strongly preferred.
- 6-8 years of relevant experience in the QE expertise area (e.g. Supplier/Manufacturing Quality and/or competence area such as Lean, Six Sigma Problem Solving).
- Experience working with data analytics tools (e.g. Spotfire, Minitab, JMP).
- Experience working in working in a global technology environment preferred (e.g. automotive, electronics, semiconductor, healthcare).
- Proficient with Microsoft Suite- Word, Excel, PowerPoint.
Skills
- Strong professional with execution power and 'hands on' mentality to drive and sustain changes
- Proven track record in creating sense of urgence to systematically apply root cause analysis and develop solutions.
- Able to functionally influence, inspire and engage expertise professionals.
Other Information
- Position may require travel up to 10%.
The current base annual salary range for this role is currently:
$107,250-178,750
Pay scales are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of several factors that that are unique to each candidate, including but not limited to job-related skills, relevant education and experience, certifications, abilities of the candidate and pay relative to other team members.
The Company offers employees and their families, medical, dental, vision, and basic life insurance. Employees are able to participate in the Company's 401k plan. Employees will also receive eight (8) hours of vacation leave every month and (13) paid holidays throughout the calendar year. For more information, please contact the Recruiter or click on this link Compensation & Benefits in the US .
All new ASML jobs have a minimum application deadline of 10 days.
This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
Need to know more about applying for a job at ASML? Read our frequently asked questions .
Request an Accommodation
ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities. An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to USHR_Accommodation@asml.com to initiate the company's reasonable accommodation process.
Please note: This email address is solely intended to provide a method for applicants to initiate ASML's process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.
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