Position:
Vendor Specialist (IBM)

Job Description:

Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading technology manufacturers and their channel partners that serve commercial and government markets.

Find more information about us on our page: arrow.com/globalecs/

And watching the following Arrow Corporate Video - YouTube

VENDOR SPECIALIST (IBM)

Arrow's Enterprise Computing Solutions is looking for a Vendor Specialist (IBM). In this position, you will be responsible for the management of the current vendors. You will be working with Arrow Account Managers to identify key reseller partners with good potential to develop sales of the Vendor's products and services. You will be a part of a diverse team based in Harrogate.

• You will be responsible for building and maintaining strong relationships within the vendor(s).
• The aim of the role is to have full responsibility for acquiring, developing and retaining business within partner accounts across the aligned vendor(s) technology portfolio.
• Identify new partners and engage and enable accordingly to drive incremental sales.
• Enable partners by providing regular commercial training, typically via MS Teams and facilitating the delivery of non-technical training.
• Regular and accurate forecasting of opportunities, providing detail for both short- and long-term deals.
• Giving support to Sales function, providing Sales Support activities for the Order to Invoice process (quoting, fulfilling demand, ensuring on-time delivery of orders and troubleshooting other customer problems)
• Running regular reports and working with the sales team to identify sales opportunities
• Acting as Product Specialist and developing knowledge of Vendor product portfolio
• Take responsibility for self-development in both product knowledge and job competencies, achieving all objectives set.

• Customer Service Excellence (Customer Focus)
• Strong verbal and written communication; Good phone etiquette
• Delivers Results (Drive for Results)
• Influence and Relationship Building (Peer Relationships)
• Sound business acumen and ability to understand and interact with customers of all types
• Negotiating
• Effective communication with people at all levels
• Fluency in English
• Good understanding of Microsoft tools especially MS Excel.

• This is a full-time position.
• Working hours: Mon-Fri 9.00-5.30 with 1h for lunch. You will need to be flexible at busy periods and willing to work over the standard working hours if required.
• Permanent contract with 6 months' probation period.
• Competitive and attractive employee compensation package - salary consists of base and variable compensation
• Reliable & trusting work environment
• Cooperative team with flat structures and communication
• Professional and personal development