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Credit and Collections Associate

AT Arrow Electronics
Arrow Electronics

Credit and Collections Associate

Guadalajara, Mexico

Position:
Credit and Collections Associate

Job Description:

Arrow Electronics is looking for a Credit and Collections Associate to join our team in Guadalajara! This individual will be empowered to make business decisions within set guidelines to best help customers and find payment solutions that will maintain positive business relationships.

What You'll Be Doing:

  • Collects to terms-negotiates payment plans; may need to elevate cash flow problems according to mgmt reporting structure. Takes appropriate action such as credit hold, placement with collections; ability to work independently done with little or no guidance.
  • Negotiate resolutions for payment issues, discrepancies with invoices/credits, and payment schedules as needed.
  • Collaborate with the sales team to identify root causes of disputes and implement corrective actions to prevent recurrence.
  • Order release when account is on shipment hold, overlimit or past due.
  • Monitor customer payment patterns to detect slow payment cycles.
  • Engage with both sales and customers to address and resolve identified issues promptly.
  • Review customer financial statements to approve higher credit lines or over-limit product releases as needed

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What We're Looking For:

  • 3 to 5 years of experience performing credit analysis and collections
  • Intermediate understanding of financial statements - 1 year of experience
  • Excellent verbal and written communication skills; must be fluent in English as some calls may be performed
  • Demonstrated experience and proficiency with Microsoft Excel at an intermediate level
  • Accountability and self-driven, attentive to detail, organized

Even Better if You Have:

  • Experience with Oracle or other ERP systems

Work Arrangement:
• Hybrid: 3 days in office/2 days work from home

What's In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • 30 days of Christmas bonus
  • 40% vacation premium
  • 12 vacation days plus 2 floating days, sick days and holidays
  • Vision and Dental Assistance
  • Life Insurance
  • Healthcare Insurance
  • 10% Food/Pantry Vouchers
  • Restaurant Vouchers
  • 13% Savings Fund
  • Access to Arrow's Employee Discount Program
  • On-site Gym and Lockers, Free for Use to All Employees!
  • Growth Opportunities, and more!

Apply now!

Annual Hiring Range/Hourly Rate:

$21,191.66 - $30,800.00 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

#LI-CS1

#LI-Hybrid

Annual Hiring Range/Hourly Rate:

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type:
Full time

Job Category:
Accounting/Finance

EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)

Client-provided location(s): Tlaquepaque, Jalisco, Mexico
Job ID: Arrow_Electronics-16338_R229408
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Professional Development

    • Internship Program
    • Promote From Within
    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program