Job Description
Aramark Healthcare+ is recruiting for a Shuttle Associate Manager to manage the daily field / office assignments and tasks a Houston Methodist Hospital in Houston, TX. The Shuttle Associate Manager will maintain professional appearance and integrate ICARE Values consistent with Houston Methodist Hospital policies. Under the direct supervision of the Shuttle Manager, duties will be performed according to the established procedures described for the Shuttle Assistant Manager. Expected duties are to maintain a high quality of service that meets and exceeds the company?s code of conduct.
Job Responsibilities
- Maintains a friendly, efficient, positive customer service attitude toward the management staff, riders, and drivers.
- Documenting and reporting on transportation activities, costs, and performance metrics
- Ensuring routes are running efficiently and on time.
- Overseeing the loading and unloading of passengers at the designated shuttle stops
- Coordinating with other departments within an organization, such as human resources to ensure that policies are followed
- Interacting with shuttle drivers to coordinate transportation needs such as arranging for shuttle distribution to drivers
- Strong understanding of transportation / DOT laws
- Managing vendors to ensure that all services and repairs are completed in a timely manner.
- Schedule all drivers for annual DOT Physical with Concentra Urgent Care
- Maintains constant communication with the managers to report equipment status downtime
- Report all safety, compliance, procedural, or disciplinary infractions by shuttle drivers to manager
- Perform on-board service and quality checks, and work with drivers to assure quantity of service
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Qualifications
- Bachelor Degree preferred
- Managerial experience of at least three years; related work experience of at least five years in foreign property management company, hotel or office building are preferred.
- Have relevant professional knowledge and working knowledge of Central Transportation.
- Proficient use of MS Office (Excel, Word, PowerPoint) Ability to be on feet for long periods of time.
- Ability to work under pressure. Be able to provide quick, effective, and creative solutions to problems.
- Effective capability of implementation, good communication skills and a sense of teamwork.
- Integrity and high sense of responsibilities, work enthusiasm, professional dedication.
- Customer service oriented. Good communicate with customers to meet or exceed requirements.
#FS-400
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.