Job Description
Aramark is currently seeking a Premium Services Director to support PNC Park, home of the Pittsburgh Pirates! The Premium Services Director is responsible for planning and leading the overall premium operations across the stadium. The Premium Services Director will be responsible for the Premium team, planning, and completing catering orders, club and suite operations, and special events. Additionally, the Premium Services Director will be responsible for the budgets and financial goals of the department.
This Salaried Full-Time position offers a wide array of comprehensive benefit programs and services. We designed our benefits to promote a culture of health and wellbeing. Additional information below or click here to learn more.
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Job Responsibilities
- Oversee overall premium service operations including clubs, suites, and catering special events to meet customer's needs
- Coordinate total catering operations to include duties such as booking events, supervising teams, developing, selecting, and costing menus, pricing, hiring, and departmental administration
- Be responsible for all aspects of preparation, service, and cleanup for multiple catering operations
- Develop and implement catering solutions to meet customers? needs
- Develop and maintain effective client and customer rapport
- Develop and implement annual comprehensive marketing plan for catering, including but not limited to collateral, sales strategies, and marketing budgets
- Establish and implement service and presentation standards for all catering operations, implement processes to ensure compliance and consistency
- Implement new services to support base business growth and client retentions
- Stay ahead of and advise clients, customers and staff on current catering trends and products
- Facilitate the delivery of prepared food built from banquet event orders
- Participate in sales process and negotiations of contracts and assist clients in planning special events
- Train and lead catering employees to ensure catering standards are followed
- Responsible for setting and delivering sales, food, and labor targets
- Responsible for execution of catering events of varied size and scope including staffing and management
- Responsible for components accounting functions including accurate reporting of all catering related revenue, expenses, and receivables
- Ensure compliance with all food, occupational and environmental safety policies
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Requires a bachelor's degree or at least 3 years of related experience in a leadership role
- Requires previous experience in special events and catering
- Must possess strong communication and client relations skills
- Complete Food Handlers and Alcohol Service Certifications as required
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
- Must have availability to work an event-based schedule including evening, weekend, and potentially some holiday hours
Education
About Aramark
About Aramark
We are a leading global provider of food, facilities and uniform services to education, healthcare, business & government, and sports & leisure. Spanning over 20 countries across 4 continents around the world with a team, we are a team of over 250,000 employees dedicated to creating experiences that matter through our culture of inspired hospitality.
We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Click here to learn more about working with us, or connect with us on LinkedIn, Facebook, Instagram and X.
Our Mission
"Be Well. Do Well." is our global sustainability plan and vision for the future. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We have an ongoing commitment to equality, inclusion, empowerment, and respect. As part of our Be Well. Do Well. platform, our Diversity, Equity & Inclusion leadership and our newly founded Executive Diversity Council are building strategic focus to advance diversity, equity, and inclusion among our workforce and our wider communities. Click here to explore our vision and what we?re doing to create real change.
Our Benefits
We designed our benefits to promote a culture of health and wellbeing. No one knows what you need better than you, so we provide you with the necessary tools to help you take care of your health, family, finances, and future Please note that eligibility may vary depending on your role, hours worked and location. Click here to learn more.