Job Description
We are seeking a friendly and versatile Host/Hostess to join our team at Glacier Bay Lodge in Glacier Bay National Park and Preserve. This dynamic role combines traditional hosting duties with bussing and food running responsibilities, ensuring smooth service and a welcoming experience for all guests. The ideal candidate will be organized, adaptable, and thrive in a fast-paced restaurant environment.
About Glacier Bay Lodge & Glacier Bay National Park & Preserve:?
Ever wish you had more daylight hours? With 18 hours of daylight during the summer, recreation and sightseeing opportunities are never-ending! Glacier Bay Lodge is a small 50-room lodge nestled in between coastal mountains, incredible fjords, and Alaska's Inside Passage and is a remote wilderness experience you don?t want to miss. The only way to travel to us is by air or sea from Juneau to the friendly little town of Gustavus, your Gateway to Glacier Bay National Park & Preserve.
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Celebrate the Centennial/100-year anniversary of this beautiful park while enjoying everything this remote park has to offer! With brand new housing and upgraded internet connectivity now available, become a part of our small family of around 50 employees for the summer of a lifetime!
This is a seasonal role with ideal dates of May 1 - September 5, 2025.
We offer competitive wages, paid sick leave, on-site (NEW!!) housing and meal plan ($15/day all inclusive!) & local discounts!
Employees are responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.
Job Responsibilities
1. Hosting Duties
- Greet guests warmly as they enter the restaurant, creating a positive first impression.
- Manage the seating chart and coordinate table assignments to ensure efficient service flow.
- Handle reservations and waitlists, providing accurate wait time estimates.
- Communicate guest needs and preferences to servers and other team members.
2. Bussing Duties
- Clear and reset tables promptly and efficiently to maintain a clean and organized dining room.
- Assist with keeping the dining area and service stations clean and stocked with necessary supplies.
- Handle spills and other messes immediately to maintain a safe and tidy environment.
3. Food Running Duties
- Deliver food orders to guests quickly and accurately, ensuring proper presentation.
- Communicate with the kitchen staff to confirm order details and address any discrepancies.
- Assist servers by refilling drinks, bringing condiments, or fulfilling other guest requests as needed.
4. Team Support
- Collaborate with the front-of-house and kitchen teams to ensure smooth operations.
- Be proactive in addressing guest needs and providing support wherever necessary.
- Maintain a positive and professional attitude, contributing to a team-oriented work environment.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Previous host/hostess or food service experience preferred
- Demonstrates excellent guest service skills
- Demonstrates excellent communication and interpersonal skills, both written and verbal
- Demonstrates strong organizational skills, accuracy, and attention to detail
- The ideal candidate has a flexible schedule to work evenings, weekends, and holidays
- Enjoys working in a lively environment
- Must be able to obtain food safety certification
- This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.