Summary
Posted: Nov 22, 2024
Role Number:200580209
Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Retail Technology Engineering team designs, develops and deploys apps and digital experiences that shape the future of Apple Retail stores globally. You'll be a part of a dynamic team of full stack engineers, who work in partnership with various cross-functional Apple teams, to delivering innovative, scalable solutions to tens of thousands of Apple devices across 500+ stores world wide. If you're self-motivated, passionate about building impactful products and mastering new technologies, this is your opportunity to thrive.
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Description
We're seeking a talented manager to lead a team of engineers who will streamline and optimize digital experience delivery. This team will build out and maintain Retail Technology's tooling suite for demo content creation, production and deployment, in collaboration with Apple Retail, Software Engineering, and IS&T organizations. Successful candidates are humble, curious, creative, tenacious, organized, have clarity of thought and can lead through ambiguity. - Lead a team that implements new features and enhancements for our internal tooling suite supporting the delivery of innovative digital experiences in stores - Understand the end to end process of demo content creation/production, including scripts, software tools. Contribute to overall design, roadmap, performance analysis and optimizations of tools - Build management system to ensure user requirements are translated into quality technical requirements, maintain and enhance technical documentation. Deliver relevant executive communications tied to project status - Collaborate with cross-functional teams to ensure timely delivery of new features, or to identify potential risks and develop mitigation strategies - Monitor the performance and reliability of the systems involved in content production, implementing improvements as needed to optimize operations
Minimum Qualifications
- 7+ years of relevant experience in engineering, engineering program management, technical content management or a similar role
- 3+ years of people management experience
- Previous programming experience, eg. Python or other coding languages
- Proficiency in debugging and solving software issues including developing testing workflows, test suite creation, test planning/triaging/root cause analysis, as well as clarification of and tracking issues to resolution across multiple teams
- Working level experience and knowledge of command line interface (CLI), terminal tools, scripting, version control tools such as git, as well as database management and API integrations
Preferred Qualifications
- Unit testing, content localization experience and an understanding of content management systems
- Excellent communication, executive update skills
- Expertise in Project/Program/Product management skills and track record of delivering quality software products that meet business needs, on schedule
- Role models inclusive leadership behaviors and builds, develops and retains diverse teams
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $190,700 and $286,600, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
More
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.