Apple Worldwide Events is the team that oversees Apple's highest visibility global events and experiences. We facilitate the development and delivery of world-class in-person and online experiences across multiple mediums and platforms. We're looking for a highly-motivated, tech-fluent, team-player to join us as an event systems coordinator and comms manager. This person will manage attendee lists, guest schedules, layout copy for email and web, and publish content through a CMS after performing end-to-end QA/QC for all communications. You should be adaptable and versatile-detail-oriented, agile, and ready to adjust as plans change. We need a strategic thinker and skilled communicator with a deep passion for delivering exceptional experiences. You will work collaboratively with cross-functional teams on media/influencer, customer, internal, and Apple partner events. The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work!
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Description
You'll work with our Interactive Experience team to support program registration and platform communications by developing and managing project timelines. Expect to communicate deadline changes across multiple teams while archiving past deliverables. You'll also maintain registration records by assembling and managing various attendee lists and schedules. Our team utilizes event and session content management systems, attendee assignment and scheduling tools, guest-facing and administrative websites, native apps, HTML emails, SMS notifications, and more. You'll synchronize content delivery across these formats and platforms, as well as set up staging environments for end-to-end QA/UAT/QC ahead of content delivery. You should be tech-savvy with an interest in learning and improving programs and systems. Events often lack straightforward solutions; a good teammate knows how to collaborate, even in high-stakes and ambiguous situations. The right candidate is someone who thrives in this fast-paced, but rewarding environment.
Minimum Qualifications
- 3+ years of Event or Project Management experience in a corporate or agency environment.
- Proficient in spreadsheet applications, with experience using a wide range of functions and formulas.
Preferred Qualifications
- Demonstrated expertise in compiling and managing attendee lists while coordinating assignments across diverse systems.
- Ability to prioritize tasks and collaborate effectively in a fast-paced environment.
- Comfortable tracking and publishing content prepared in a variety of languages for communications - fluency not required.
- Experience modifying Velocity script and/or JavaScript/JSON.
- Proven record utilizing a CMS to deliver and manage communications.
- Experience with on-site arrival, event registration, and event communications support ie: email, SMS, and push notifications.
- Skilled at modifying HTML/CSS for web and email customization.
- Experience creating Tableau dashboards a plus.
- Demonstrated interest in user experience improvements across mediums.
- Comfortable leveraging system logic, alongside content categorization, to deliver appropriately personalized communications.
- Excellent written and verbal communication skills, with a bonus for copyediting or copywriting experience.
- Experience with QA/QC testing for communications across virtual and in-person events, including use-case and persona creation.
- Ability to build and manage QA/QC testing grids for pre-flight of content publication.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $88,100 and $173,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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