Summary
Posted: Sep 20, 2024
Weekly Hours: 40
Role Number:200566079
We want the World to be a better place! Join our team and imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. You bring passion and dedication to your job and there's no telling what you could accomplish! Do you enjoy understanding the intricacies of how things work and finding ways to make them even better? Are you enthusiastic about driving advancements in ground breaking technologies and products? If so, we'd love to hear from you! Apple's Worldwide Events Team informs the world about Apple, our innovative products and services, and the values that drive our company. The team includes professionals with backgrounds in event design, media production, operations, and management. We're looking for inventive, collaborative professionals accustomed to working in a technical environment on which high-profile creative projects depend. If that's you, then your next home may be with us.
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Description
We're seeking a Broadcast Systems Administrator who will bring new technologies and methodologies that improve and evolve our ability to connect with Apple's key audiences. You demonstrate attention to detail, clarity of thought, integrity, and creative approaches to difficult challenges. You have a highly developed sense of quality, accountability, and collaboration. You are dedicated to delighting partners, employees, and customers while innovating down to the details to deliver extraordinary virtual experiences. In this role you will be challenged to work on advanced broadcast technologies, learn how Apple's latest features and technologies function, and collaborate with teams across the Software, Hardware, and Marketing organizations. Additional responsibilities include: Drive the design, enhancements, and expansion of existing media network systems in collaboration with Broadcast Team members. Document technical procedures, signal flows, and network appliance configurations. Establish standard methodologies and provide support for Apple Worldwide Events across its portfolio of production facilities and event venues. Install and maintain servers, high-performance broadcast and storage equipment including encoders, media playback systems, and system-monitoring tools. Collaborate with Apple Information Security and New Product Security teams to ensure all security measures are in place. Monitor vulnerabilities, deploy patches, address hardware related critical issues, and manage system updates. Maintain local networks, file systems, and user accounts ensuring smooth operation and accessibility. Foster relationships with industry leaders to keep apace with trends in the event and broadcast technology space.
- 7+ years validated experience in an enterprise technical support role at a media production facility.
- Broad systems administration experience with three key platforms: macOS, Linux, and Windows.
Preferred Qualifications
- Possess a broad knowledge of media, network, and computing technologies.
- Strong networking skills and the ability to handle sophisticated network infrastructures in a corporate environment.
- Meticulous approach to troubleshooting protocols and system upgrades, ensuring resilience, minimal downtime, and system reliability.
- Validated knowledge and hands-on experience with video-over-IP technologies including SMPTE 2110.
- Strong communication and diplomacy skills; capable of explaining work to audiences with various levels of technical experience.
- Experience with project management in order to navigate mixed priorities from key partners.
- Proven experience supporting technical teams during live, high-stakes global events.
- Certification in Cisco networking.
- Basic proficiency in scripting languages such as Python.
- Examples of having developed custom tools.
- Capacity to rapidly learn and master new technologies.
- BA/BS or equivalent meaningful experience.
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $143,900 and $216,900, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
More
- Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.