We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
The Senior Training Specialist position is a pivotal role within Alteryx's Customer Enablement team. In this capacity, you will play a crucial part in various facets of customer enablement, spanning from pre-implementation phases to ongoing support for customers actively utilizing Alteryx products.
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As a key contributor to this team, you will operate autonomously with minimal supervision, showcasing your ability to collaborate effectively with stakeholders across diverse departments and hierarchies. Your background should encompass extensive experience in training on technical subjects, catering to a wide spectrum of roles within a customer's organization, including end users, power users, and leadership.
Location: US remote friendly
Responsibilities:
- Deliver training classes on Alteryx products both in person and virtually.
- Manage workshops of up to 200 participants.
- Develop and lead webinars on Alteryx new features.
- Expertise in training to deliver and creative content; deliver, and evaluate training programs that meet the customers' needs.
- Work with customers to identify learning gaps and develop innovative solutions to fill them.
- Use data to measure and monitor the effectiveness of training programs.
- Work effectively with the Curriculum Development team to develop world class training courses.
- Train and coach more junior trainers and new trainers to deliver the full Alteryx product curriculum.
- Provide effective and impactful feedback to other trainers and to curriculum developers.
- Project manage customer training programs that meet and exceed customer expectations and meet financial goals.
- Develop and update processes and tools to deliver world class customer training services.
Required Skills/Qualifications:
- Minimum 4-year degree with 4 years' experience as an educator preferably in a technical environment.
- Experience with the principles of adult education, such as ADDIE or Adult Learning Theory, etc.
- Strong organizational skills.
- Strong improvisational skills to handle training sessions.
- Alteryx Designer Core and Advanced certification is a plus.
- Experience with analytics in a professional capacity.
- 4+ years' experience in a customer-facing, technical role.
- Experience applying adult learning principles to ILT and VILT training sessions.
- Analytics background: 1+ year of experience with Alteryx Designer strongly preferred.
- International consulting and/or service business development experience a plus.
Travel expectations:
Up to 25% of the time.
Compensation:
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The salary range for this role in New York and Rhode Island is $110k - $117k.
In addition, you may be eligible for additional compensation, such as a bonus and stock grants. Employees may also be eligible for a wide range of other benefits, including me
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed here.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Alteryx will consider for employment qualified applicants with arrest and conviction records.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.