At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
A Domain Knowledge consultant is proficient in their understanding of the business unit and supports the
business unit in analyzing knowledge needs, identifying appropriate knowledge solutions, and monitoring the
implementation of the solutions.
Key Responsibilities:
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- Deliver Domain training for employees.
- Design and create Domain training content.
- Demonstrates understanding of business unit and/or industry systems, processes, and requirements.
- Analyze Business needs/objectives from a Training perspective.
- Review Business process documentation to assess skill and knowledge requirements.
- Build Training solutions post assessing the business problem, suggesting Training needs, plans, relevant content, certifications required etc
- Partner to help build implementation plans and control mechanisms.
- Contribute towards Business Unit Projects and Initiatives.
Educational Requirements & Skills
- Insurance or Applicable Certifications
- Consulting certifications
Functional Skills:
- Problem Solving (Solution Oriented Mindset)
- Systems Thinking
- Analytical Thinking
- Creative Thinking
- Influencing Skills
- Time Management
Primary Skills
Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented
Shift Time
Shift C (India)
Recruiter Info
Dipti Murudkar
dsudh@allstate.com
About Allstate
Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.