Implementation Specialist
Role:
- responsible for implementation from kick off to go-live and hyper care
- works closely with clients by participating on project meetings to understand their needs and goals
- manage project requirements, timeline and alignment on key objectives
- supports ADP Global Team and ICP with delivering tasks through project lifecycle
- direct day-to-day coordination of tasks within matrixed organization and 3rd parties
- ensures implementation meets ADP standard processes and mitigate potential gaps
- accountable for driving closure of all escalated issues, either independently or through engagement of other stakeholders
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Requirements:
- excellent in communication and coordination skills in both - English and Czech/Slovak language
- strong focus on client service
- structured and analytical mindset written and spoken
- advanced understanding of payroll process, systems and ADP standards
- ability to establish and retain positive relationship with clients and project participants manage multiple simultaneous implementations with various clients
We offer:
- continuous training and opportunities for development
- competitive salary
- meal allowance
- opportunity to work from home up to 2 days/week
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
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