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In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.
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Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.
The Customer Finance Analyst manages customer portfolios with a focus on company profitability, collects invoices in a timely fashion, and manages customer claims in order to maximize Days Sales Outstanding DSO results.
Key Responsibilities
- Accounts Receivable A R Management Monitor DSO for entire Portfolio
- Collect invoices in a timely manner
- Collaboration closely with Sales and Customers
- Research all customer deductions and obtain supportive documentation
- Run weekly queries to organize and prioritize the work week
- Prepare credit debit memo requests and issue adjustments, as directed
- Provide backup information for Accounts Receivable AR adjustments
- Assist Managers in establishing an accurate forecast of cash receipts
- Assist Managers in Audit requests and controls
- Serve as a trainer for other hourly, weekly or temporary personnel, as requested
- Work on special projects and other assignments, as needed
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Qualifications
Basic Qualifications
- Minimum of 1 year of experience in AR/AP
- Minimum of 1 year of experience in a customer facing operations environment
- Functional expertise in a Billing and Collections environment
- Experience with SAP would be a bonus
- Professional Skill Requirements
- Ability to work creatively and analytically in a problem-solving environment
- Ability to operate independently and learn processes quickly
- Excellent communication written and oral and interpersonal skills
- Experience in Microsoft Office applications including Excel, PowerPoint, Word, and SharePoint
- Strong organizational, multi-tasking and time management skills
Education - University Degree in Business, Finance, or equivalent business experience
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