Salesforce Solution Architect

Our most valuable asset is our people.

At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems-the ones that comprise us as individuals, shape who we are and

make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.

ZS's Business Technology Solutions team is responsible to lead the end-to-end responsibility of projects across all phases i.e. discovery, requirements gathering, design, implementation, testing, and operations. This team seeks the opportunity to undertake diverse tech roles and foster continuous innovation which benefits the individual's professional growth and brings the best in delivering world-class technology solutions. In addition, this team configures ZS's proprietary software used to streamline business processes for commercial groups at client organizations. This team takes overall ownership of the solution delivery, managing operations services, client stakeholder management, contribute to business development and selling activities, project planning, and team management.

Business Technology Solutions Manager - Salesforce Solution Architect

This role will primarily be responsible for selling and delivering salesforce (SFDC) transformation engagements from strategy through implementation in the pharma and life sciences vertical focused on patient services and broader CRM / commercial space. The successful candidate will work closely with ZS practice leadership and become trusted advisor and enabler for our clients to help them smoothly embrace digital and technology changes, align business process to product-centric platforms and partner with client IT organizations during the change process.

What You'll Do -

• Client Engagement Delivery: Responsible for managing and delivering client engagements from inception through completion;
• Business Development: Responsible for leading and supporting client pursuits and proposals;
• Knowledge and Asset Development: Authoring white papers and thought leadership along with building salesforce solutions that are used in sales pitches such as demos and used as assets / accelerators in project delivery;
• Marketing & Alliance Support: Support the alliance team by building relationships with salesforce AEs and SEs based on assigned clients;
• Talent Development: Mentoring and building team members in the salesforce ecosystem enhancing technical capabilities and project delivery excellent;
• Practice Promotion: Promote the practice and educate/inform the broader ZS network about the salesforce practices accomplishments, goals, and objectives.

What You'll Bring -

• 10+ years of experience in an IT or Business Consulting firm, with proficiency in Solution Architecture having proven expertise in Platform Configuration, System Integrations, Custom application development, Product customization and deployments;
• Strong expertise in designing and implementing end-to-end digital solutions using modern technologies and architectures;
• Extensive architectural expertise and business process understanding of CRM and Workflow development platforms, SFDC in specific functional domain;
• Understanding of architectural principles, patterns & methods related (but not limited) to Web, Databases, API lead design, microservices, interoperability and other integration technologies;
• Experience in digital transformation, specifically in the areas of customer engagement and digital experience;
• Life Sciences (Pharma, MedTech, payer/payor) experience is required, unless the person has 3 or more of the following Salesforce certifications:
  • Health Cloud Accreditation
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Marketing Cloud Consultant
  • AI Specialist
  • Data Cloud Consultant
  • Application Architect
  • Technical Architect
  • Exposure to Life Sciences Cloud
• Strong product mindset to envision solution offerings as products from start to the last mile associated with a client problem area;
• Excellent presentation skills with a high degree of ability to communicate complex, forward-leaning technology concepts to ZS and its clients' business leaders;
• Strong work ethic and a willingness to travel to meet client needs;
• High level of motivation and self-starting attitude.

Perks & Benefits:

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.

ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.

To Complete Your Application:

Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.

NO AGENCY CALLS, PLEASE.

Find Out More At:

www.zs.com