Solutions Engineer (Mid-Market)
What you can expect
The Zoom Virtual Engineering (ZVE) Solutions Engineer serves as the trusted advisor. Zoom Virtual Engineering (ZVE) leverages a digital platform to scale and accelerate pre-sales coverage in the markets we serve. You will articulate Zoom's architectural advantages to our customers and support the Account Executive to propose and design solutions.
About the Team
Our Zoom Virtual Engineering team is passionate about our people and making a positive impact on our customers, the team, and the world. We encourage individual growth and development with the ability to specialize from entry to expert level across multiple products/solutions within the Zoom Platform. Our team culture is embracing our global diversity and extreme collaboration which enables a cohesive and connected family in Zoom Virtual Engineering. Our clear goals, guiding principles, and shared purpose empower every member to leverage their strengths and have a great sense of achievement.
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Responsibilities
- Designing next generation communication solutions for Zoom customers
- Conducting demos and POCs (proofs of concept) for prospective and existing Zoom customers
- Conducting solution and architectural design and selling
- Building competitive intelligence
- Doing RFQ/RFP response and preparation
- Working Across Multiple Boundaries
What we're looking for
- Have Bachelor of Science (BS) / Bachelor of Engineering (BE) or equivalent
- 2-4 years of technical experience in Collaboration technologies
- Have SaaS Collaboration sales, success or tech support experience (i.e. web conferencing, cloud voice, UCaaS)
- Be able to clearly present topics to different audiences in Spanish and converse conversational in English
- Be able to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes
- Be flexible and able to function in a high-growth environment
- Have basic understanding of DevOps with basic programming knowledge
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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