Software Development Engineer - AI Studio
What you can expect
AI Studio is a developer platform designed to enable the creation, deployment, and management of AI-driven agents. As part of the AI Companion ecosystem, AI Studio provides developers with tools to enhance agentic capabilities, seamlessly integrate function calling, and optimize AI interactions. Our mission is to build a scalable agent platform that empowers users and enterprises to harness AI for complex workflows and automation within Zoom.
About the Team
We are seeking highly experienced software engineers to join the AI Studio team. As a Software Development Engineer, you will play a critical role in designing and developing key components of AI Studio. Including function calling, unified search, task orchestration, and agent lifecycle management. You will work closely with AI researchers, platform engineers, and product teams to build a robust and extensible platform that supports first-party teams. This includes ISVs, and Zoom users in creating AI-powered agents.
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Responsibilities
- Designing, developing, and optimizing AI Studio's agent lifecycle management capabilities, including development, testing, publishing, benchmarking, and diagnostics.
- Architecting and implement scalable solutions for unified search, task store, function calling, and agent execution.
- Collaborating with AI researchers to integrate state-of-the-art LLMs and multi-agent systems into the platform.
- Developing APIs, SDKs, and developer tools to enhance AI Studio's extensibility and ease of use.
- Working on authentication and authorization (AuthN/AuthZ) mechanisms to enable secure integrations across first-party and third-party services.
- Improving AI-powered search and retrieval capabilities by implementing RAG-optimized solutions.
- Optimizing performance, scalability, and reliability of AI Studio components for large-scale enterprise use cases.
What we're looking for
- Have a Bachelor's or higher in Computer Science or a related field
- Have 10+ of experience in software engineering, with a strong focus on AI/ML, cloud infrastructure, or distributed systems.
- Have expertise in programming languages such as Python, Go, C++, or Java.
- Experience with agentic frameworks such as LangGraph, CrewAI, OpenAI Assistants, etc.
- Have proficiency in designing and implementing scalable microservices and cloud-native architectures (e.g., Kubernetes, Docker, AWS, GCP, Azure).
- Have knowledge of authentication and authorization mechanisms, including OAuth, SSO, and enterprise security best practices.
- Experience in building developer platforms, SDKs, or extensible AI tools.
- Have a background in enterprise integrations, API management, and developer experience (DevEx) tooling.
Salary Range or On Target Earnings:
Minimum:
$146 700,00
Maximum:
$339 300,00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
02/27/25
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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