What you can expect
Join us in our mission to cultivate more joyful and interconnected work environments by collaborating with global organizations. As an Onboarding Project Manager, your main objective is to assist customers through the onboarding process. This includes goal setting, platform setup, product training, and change management to improve internal communication and employee engagement.
About the Team
Join the Onboarding Project Team at Workvivo, consisting of top-tier Implementation experts. Collaborate with customers to lead them through the onboarding process and train project teams on Workvivo features. Share best practices, provide change management support, and ensure successful Workvivo launches. This role offers a fulfilling opportunity to make meaningful contributions to customer success.
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What we're looking for
- 5 - 7 years' Experience in a customer-facing role
- Experience using software project implementation techniques and approaches Experience proactively manage multiple customer projects within scope and schedule
- Experience delivering high customer satisfaction with every interaction
- Experience delivering training workshops and presentations in person and by video conferencing
- Experience collaborating with key stakeholders cross functionally
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.
Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.