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Head of Security Operations and Incident Response

AT Zoom
Zoom

Head of Security Operations and Incident Response

Remote

Immigration sponsorship is not available for this position
Head of Security Operations and Incident Response

What you can expect

As the Head of Security Operations and Incident Response, you will provide leadership to a global team of analysts, threat hunters, threat intelligence analysts, and incident responders. You will be responsible for ensuring that your team has the right people, capabilities, and processes to detect, defend, and respond to any cyber event. You will lead a large team, including a variety of managed services to support your mission. You will work closely with many internal stakeholders and drive the vision and end-to-end execution of our worldwide security operations.

About the Team

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The Detection and Response (D&R) team at Zoom is responsible for safeguarding the company's systems and information to protect customers, partners, and employees. This involves assessing business risk and countering potential threats through proactive and reactive measures. D&R encompasses Cyber ThreatIntelligence, Security Logging, Detection Engineering, the Security Operations Center, and Incident Response.

Responsibilities

  • Instilling and fostering a culture of excellence, integrity, and care within the team
  • Establishing and enforcing SOC processes, procedures, and workflows for efficient incident management
  • Providing leadership during and after security incidents, ensuring timely and effective action
  • Partnering with legal and privacy professionals to assess and mitigate business, technical, and regulatory risk
  • Leading initiatives to integrate the team's insights into Zoom's broader security strategy
  • Leading the cyber threat intelligence (CTI) function to establish a threat intelligence-led approach
  • Partnering with the Global Risk team to identify and assess emerging risks to Zoom's mission
  • Utilizing CTI for effective Security Operations and Incident Response (IR)

What we're looking for

  • Have led a Security Operations Center (SOC) or an Incident Response team in a global enterprise environment or fast-growing technology company
  • Experience with complex Cloud and SaaS environments
  • Have a solid foundation in cybersecurity principles, practices, and technologies
  • Be committed to continuous learning and staying up to date with industry trends and best practices
  • Experience leading large teams and managing managers.
  • Understand how the different organizations in a mature security program work together

Salary Range or On Target Earnings:

Minimum:
$140,400.00

Maximum:
$324,500.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/09/24

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Job ID: Zoom-14c150c8410db9d061680ddbd3c1ac52
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Mental Health Benefits
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Stock Purchase Program
    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program