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AI Scientist - Agentic Verticals

AT Zoom
Zoom

AI Scientist - Agentic Verticals

Seattle, WA

AI Scientist - Agentic Verticals

What you can expect

As an AI Scientist specializing in Agentic AI, you will develop intelligent agents that perceive, reason, and act in dynamic environments as part of Zoom AI Companion (AIC). Your work will directly impact the Zoom user experience by designing and implementing novel algorithms and systems. These impact workplace efficiency and customer engagement in Zoom Revenue Accelerator (ZRA), Zoom Customer Experience (ZCX) and Zoom Workplace for numerous domains.

About the Team

We are part of the Zoom AI Vertical Organization, dedicated to enhancing the Zoom user experience in workplace and customer interactions. Our team of experts is focused on creating the next generation of AI technologies. This technology can understand, learn, and adapt to improve user engagement and satisfaction. We are seeking a talented AI Scientist to join our team and contribute to our groundbreaking Agentic AI project.

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Responsibilities

  • Conducting cutting-edge research in the field of Agentic AI, focusing on developing autonomous agents that can learn and adapt in complex environments.
  • Designing, implementing, and evaluating novel algorithms for perception, reasoning, decision-making, and learning to improve Zoom's user experience.
  • Developing AI solutions that enhance meeting experiences and enable seamless human-machine natural interactions within Zoom.
  • Applying large language models (LLM) and Agentic AI frameworks to real production scenarios, fundamentally changing how humans communicate and collaborate during work and daily life.
  • Collaborating with cross-functional teams to integrate Agentic AI solutions into Zoom's real-world applications and products.
  • Mentoring and providing guidance to junior researchers and team members.

What we're looking for

  • Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, Cognitive Science, or a related field
  • Show an understanding of machine learning algorithms, neural networks, reinforcement learning, cognitive architectures, and multi-modality including speech and vision
  • Exhibit development skills in programming languages such as Python, C++, or Java, and experience with AI frameworks and libraries (e.g., PyTorch)
  • Utilize problem-solving skills and the ability to think creatively and critically about complex problems
  • Communicate and collaborate with the ability to work effectively in a team-oriented environment

Salary Range or On Target Earnings:

Minimum:
$174,700.00

Maximum:
$382,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

04/19/25

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Client-provided location(s): Seattle, WA, USA
Job ID: Zoom-40a474b9471af1553a06e157a8ca9cbb
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Vision Insurance
    • Dental Insurance
    • Mental Health Benefits
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Unlimited Paid Time Off
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Stock Purchase Program
    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program