About the role

The Strategic Account Executive plays a vital role in our organization, with a strong focus on acquiring partnerships with the country's largest multifamily property management companies. This position is critical in our efforts to drive revenue growth from our largest potential partnerships. As a Strategic Account Executive, you will be responsible for increasing revenue, forging, maintaining and strengthening partnerships, and ensuring the highest level of customer satisfaction within our key strategic accounts.

As a Strategic Account Executive within the Zillow Rentals Team, you will be part of a dynamic and fast-paced environment where change is constant. In this role, you will be responsible for achieving the following objectives:

• Building and maintaining strong relationships with the largest multifamily property management companies in the country, guiding clients through the entire sales cycle to drive acquisition and revenue growth.
• Establish connections with property management company organizations. Develop internal advocates and educate them on the Zillow Rentals value proposition. Position our marketplace as a long-term partnership solution.
• Customer-centric mentality with a deep commitment to helping partners reach and exceed their business goals and objectives through partnering with Zillow Rentals.
• Responsible for the entire sales cycle from prospecting to close.
• Conduct presentations over the phone, virtually and in-person to acquire, upsell and cross sell within client accounts, maximizing revenue potential.
• Excellent interpersonal and relationship-building skills, establishing trust and rapport with key stakeholders.
• Travel in-market to meet with potential accounts and attend keystone industry events, forming relationships and demonstrating expertise in the industry.
• Represent the voice of the customer within the organization, providing feedback for product development and marketing strategies. Partner internally with support to provide great service to customers.
• Demonstrate expertise in our systems and processes to enhance client experiences and streamline operations.
• Partner and navigate with internal partners across Partner Experience and Engagement, Marketing, Product, Operations and more, to align on acquisition strategies of the largest opportunities.
• Adaptable and resilient, thriving in a dynamic, fast-paced environment and overcoming challenges.
• Stay informed about industry trends and market conditions to effectively advise clients.
• Plan and facilitate client engagement events to strengthen partnerships and cultivate a sense of community.
• Participate routinely in rentals conferences, association events, and industry meetings to expand partnerships and increase exposure.
• Collaborate with the events team to create and deliver engaging experiences to potential customers to earn their business.
• Meet and exceed 6-month goals and quotas, contributing to the overall success of the organization.

This role has been categorized as a Field position. "Field" employees perform the majority of their work in a specified geographic location set by their management team. Employees are expected to live within a reasonable commuting distance to their region and/or service area. ZG has not defined a reasonable distance and expects employees will use judgment in determining this for themselves and understand the implications regarding time commitment and cost of daily commute.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $95,100.00 - $151,900.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Minimum of 6 years of experience in sales or account management, with a proven track record of success.
• High energy and a strong desire to achieve top results, with a personable and positive can-do attitude, both virtually and in person.
• Exceptional relationship-building skills, with the ability to drive revenue growth through strong client connections.
• Demonstrated ownership and dedication to work efficiently and accurately in a fast-paced, constantly evolving environment.
• Ability to confidently present to multiple decision-makers, including C-Suite executives.
• Passion for engaging in high-level conversations with key decision-makers and influencers.
• Excellent written and verbal communication skills.
• Proven track record of meeting and exceeding sales goals and other key performance metrics.
• Highly proficient in Microsoft Office and Windows-based applications.
• Familiarity with CRM systems, such as Salesforce.com, is preferred.
• Proficient in using Excel, Tableau, and other data analytic tools, including Google Analytics.
• Commitment to traveling 25% - 50% of the time, depending on the season

Transferable Skills

Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.