Records and Information Manager

You Will Get To:

• Contribute to the Data and Information Governance strategy in the area of records and data retention, including record identification, retention requirements, and identifying and implementing improvements to enhance and scale the program
• Lead development, implementation, and maintenance of the retention program, including maintaining auditable policies, processes and documentation
• Collaborate with partners and the engineering team to build policies, standards, processes, and procedures to support retention, preservation and destruction requirements resulting in enforceable implementation
• Develop and implement effective continuous monitoring with the goal of ensuring record and data retention activities are performed effectively and consistently across the enterprise
• Oversee and audit for appropriate retention and destruction practices consistent with retention schedules and requirements
• Contribute to team compliance report generation of metrics by collecting, analyzing, and summarizing information
• Communicate regularly with partners to ensure status shared and risks and blockers are appropriately addressed
• Identify retention-related risks and communicate to DITC Director
• Maintain legal and regulatory compliance by researching and communicating applicable state and federal retention requirements to team and partners and enhancing policies, control framework, and processes as necessary

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $117,400.00 - $187,600.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor's degree or equivalent professional experience
• Minimum 7 years experience in records and data retention
• Knowledge of financial services record retention requirements at the federal, state, and local level, including eDiscovery
• Strong project management skills and the ability to influence others and hold self accountable to meet target dates and keep organized records
• Strong interpersonal skills including experience building positive relationships with partners
• Outstanding communication skills, both written and verbal
• Working knowledge, including direct user experience, of retention technologies preferred.
• Certified Records Manager (CRM), CRM candidate, or Information Governance Professional (IGP) preferred.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don't just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees' Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.