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Senior Software Engineer

AT Zendesk
Zendesk

Senior Software Engineer

Remote

As a Senior Back-end Developer, you will engage in 6-week mission-driven development cycles, working independently within a team to deliver high-quality code. You will develop and enhance RESTful and RPC-based APIs, create reusable code, optimize applications for performance and scalability, and implement security measures. Additionally, you will design data storage solutions, build integrations with help desk and analytics platforms, conduct code reviews, and write automated tests to ensure code quality.

Our quickly expanding, international team has embraced the innovative mindset from day one. We are looking to expand our Engineering team and seeking candidates for a hybrid role based in Estonia.


Responsibilities

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  • Mission-driven development with a 6-week development cycle
  • High level of independence and trust, you decide how the implementation is done
  • Working independently in a team and delivering high-quality code in a timely manner
  • Building and improving our RESTful and RPC-based APIs to be consumed by various applications (and end-users!)
  • Building reusable code and libraries for future use
  • Optimizing the application for maximum performance and scalability
  • Implementing security and data protection functionalities
  • Designing and implementing data storage solutions
  • Building out integrations with help desk and analytics platforms
  • Performing code reviews and providing feedback to your peers
  • Writing automated tests

Qualifications

  • At least 5 years of experience with a focus on back-end development
  • Experience with programming languages like Go, Python, or Java
  • Strong understanding of SQL and database technologies
  • Working experience with cloud-native technologies like Kubernetes and Docker
  • Experience with Google Cloud Platform or Amazon Web Services
  • Comfortable with working remotely in English across departments
  • Excellent written and spoken communication skills

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job ID: Zendesk-ZENDUSR29522EXTERNALENUS_134116745
Employment Type: Other