What you bring to the role:

• 3+ years of localisation program management experience in a high-tech industry
• Ability to operate independently in a fast-paced, ambiguous, and global environment with shown success in project management, execution, and multi-tasking.
• Experience communicating across a variety of cross-functional collaborators and leadership, working across time zones and international offices
• Deep knowledge of localisation tools and machine translation engines
• Familiarity with internationalisation standards such as Unicode and CLDR

What we offer

• Full ownership of the projects you work on.
• What you will be doing will have a huge impact.
• Team of passionate people who love what they do.
• Exciting projects, ability to implement your own ideas and improvements.
• Opportunity to learn and grow.

...and everything you need to be effective and maintain work-life balance:

• Flexible working hours.
• Hybrid work environment (We encourage you to work one day per week from our beautiful Krakow office)
• Professional development funds.
• Choice of your laptop and other equipment.
• Premium Medical Insurance as well as Private Life Assurance.
• Annual and Long-Term Bonuses.

#LI-BP1

The Poland annualized base salary range for this position is zł158,000.00-zł238,000.00. Please note that while the salary range represents the minimum and maximum base salary rate for this position, the actual compensation offered will be based on job related capabilities, applicable experience, and other relevant factors. This position may also be eligible for bonus, benefits, or related incentives that will be communicated during the offer stage.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.