Are you a Front End Developer who is deeply passionate about the web and loves to make user experiences captivating and dynamic? You define creativity combined with strong coding skills, deep understanding of enterprise systems and know that our existing customers demand phenomenal things for their custom solutions. Building web applications that include security, session management, and best development practices is second nature to you. You like to talk to customers and assure that your innovative projects meet and exceed their expectations for the best Zendesk experience possible.
What you get to do every day:
- Drive and code solutions for customers. Enabling innovative solutions for their Zendesk
- Collaborate with other key partners to deliver on time tested and reusable code in a fast-paced environment
- Identify business need and adapt solutions that align with the customer's brand
- You work at the crossroads of business needs and development and can deliver rapid iterations that drive customer agent performance.
- Work with professional services leadership and others to build beautifully simple technical solutions
- Strong organizational skills to balance multiple tasks within the constraints of timelines and budgets with eye for business
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What you bring to the role:
- More than +4 years of experience of a Front End Developer
- Proven track record with web technologies to include: Vue.js, HTML5, CSS, JavaScript, Workato.
- Expert knowledge of compatibility and cross-browser issues
- Able to iterate quickly turning mockups into HTML and CSS
- A passion for the end-to-end solutions that drive the user experience and customer happiness
- Experience maintaining the technical needs of sites, apps, and highly used integrations
- Detailed understanding of how a mobile user experience differs from the experience on a web or other application
- Self-learner & detail oriented. You better be able to prioritize and multi-task because we have a lot of cool stuff for you to work on!
Where We Work
Zendesk is not your average tech company. We have all the stuff youd expect - competitive pay, benefits, appealing offices, snacks, and more. We also have a culture deeply dedicated to enabling conversations and providing appreciative support. We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market. Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our team reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.
Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.