Client Account Management Associate

YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B.

We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world’s largest investment funds and corporations depend on.

For three years and counting, we have been recognized as one of Inc’s Best Workplaces. We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency.

We are looking for an entrepreneurial and motivated Client Account Management Associate (official title: Client Strategy Associate) to join our team and support our growing client base across the Asia Pacific market. You will become a core contributor of our team and help our clients maximize the value of our product offering.

As our APAC Client Strategy Associate, you will be interacting with some of the most sophisticated investors in the market to identify engagement opportunities, and cultivate meaningful client relationships by mastering various account management skills including, but not limited to:

• Finding new and creative ways to drive value and grow user engagement
• Becoming a trusted resource for our clients by ensuring they are getting the most value from our research
• Being experts on our products and the associated investment narratives
• Identifying and executing expansion opportunities, risk mitigation and engagement strategies

You Are Likely To Succeed, If:

• You have professional fluency (oral and written) in English and Mandarin
• Strong positive if you have 2 to 4 years of experience working in professional service or information service industries. 
• You are a true believer of our data-powered product and have a genuine interest in the financial markets
• You are resourceful, resilient, excited to learn, and have strong oral and written communication - including great questioning skills
• You are effective at clearly communicating complex ideas to a wide range of audiences
• You are a master of judgment when handling a wide variety of client situations and communications
• You are sensitive to clients’ needs and can build strong relationships
• You can manage a high-touch, high-volume client base 
• You are positive, a self-starter and a team player

What We Offer:

• Our compensation package includes equity and highly competitive salary & bonus plan
• We care about your personal life and we mean it. We offer flexible working hours and unlimited vacation. Paid team bonding events,  wellness budget, learning reimbursement,  and more!
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics.  Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.