Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
What We’re Looking For
The Social Media Manager will be responsible for bringing creative vision and strategic growth to Yext’s organic social program. We’re looking for a passionate storyteller with a background in B2B marketing who knows how to engage audiences across a range of platforms including Meta, LinkedIn, and X. You’ll help bring a fresh voice to our channels through innovative, new creative, and written content, and will tackle the challenge of expanding our presence to new platforms.
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What You’ll Do
- Lead Yext’s organic social program across all platforms, including Meta, LinkedIn, X, TikTok, and Reddit
- Develop a cohesive social media strategy that aligns with Yext’s brand goals and amplifies product value and thought leadership
- Manage our community engagement, responding to comments and sharing relevant posts
- Plan and manage a flexible content calendar that reflects marketing priorities and maximizes engagement
- Collaborate with product, marketing, and creative teams to deliver aligned, impactful social content.
- Write, schedule, and optimize posts to ensure messaging is consistently engaging and platform-specific
- Track and analyze performance metrics to make data-driven adjustments for reach and engagement
- Stay up-to-date on social media trends and emerging channels to spot growth opportunities for Yext
- Launch and manage an employee advocacy program to expand brand reach and engagement.
- Ensure Yext’s social media presence is distinct, compelling, and consistent with our brand personality
What You Have
- Bachelor’s degree and/or 6+ years of experience working in marketing, social media, or content marketing
- A portfolio of social media posts showcasing your approach to creative storytelling across channels.
- Proven track record of developing and executing successful social media strategies that drive engagement and growth.
- Strong understanding of social media platforms, tools, and best practices, including emerging channels like TikTok and Reddit.
- Exceptional writing, editing, and storytelling skills, with an eye for creative content that resonates with a professional audience.
- Experience collaborating cross-functionally and managing multiple projects with competing deadlines.
- Data-driven mindset with experience in social media reporting, analysis, and strategy optimization.
- Passion for keeping up with social media trends and a desire to bring innovative ideas to the table.
Bonus Points
- Strong understanding of social engagement strategies for SaaS companies
- Familiarity with marketing technology and marketing buyers
- Knowledge of SEO principles and how social media supports broader digital marketing objectives
#LI-PV1
Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets.
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.