Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.
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This role will be part of the Hearsay team, now an integral part of Yext.
We’re looking for a Product Designer to support our integration team in our Budapest-based office.
When you join our team, you’ll work with designers, product managers, and software engineers under the guidance of a more senior designer. Your role will be to take part in the design process from problem-framing to building conceptual solutions and to help deliver experiences that benefit our customers and their business.
You will be responsible for designing and developing embedded experiences on Salesforce and similar third-party platforms, enhancing and extending our product's capabilities within these environments. You’ll work to seamlessly integrate our solutions into Salesforce (or other third party), ensuring a cohesive user experience that aligns with our brand and meets client needs. This includes customizing and optimizing workflows, data synchronization, and user interfaces to make our product an intuitive part of the Salesforce (or other third party) ecosystem. You'll also be tasked with exploring opportunities to leverage third-party platform capabilities to augment our product offerings, bringing added value to our customers directly within the tools they use every day.
What You'll Do
- Work closely with members of the team (both the scrum team and the design team).
- Conduct best practice audits, lead user research, gather and study analytics, and carry on usability tests to feed the design process with synthesized report findings.
- Design iteratively, using personas, journey maps, flow diagrams, sketches, wireframes, and high-fidelity designs.
- Validate concepts with appropriate user testing methods.
- Work with cross-functional teams including other designers, software engineers, product managers, and go-to-market professionals to create one cohesive, consistent user experience - from discovery to delivery, and after release.
- Champion best practices to ensure we are making informed design decisions together.
- Use and take part in the maintenance of the internal design system.
What You Have
- 3-4 years of experience working as a UX or Product Designer.
- Understand and apply tools and practices of HCD and UX with guidance.
- Can articulate design decisions and the rationale behind those decisions effectively.
- Experience in creating designs with one or more of the following programs or technologies – Axure, Sketch, Adobe Creative Suite, Figma.
- Comfortable participating in the product development process with Product Managers and Software Engineers in a fairly autonomous way.
- Natural interest in helping others achieve their goals.
- Enthusiasm for learning and adopting UX design skills and techniques.
- Demonstrate analytical skills, identify problems, and suggest solutions.
- Ability to speak and write in English and Hungarian fluently and idiomatically
Bonus Points
- Experience in designing Salesforce interfaces.
- Trackable history of designing SaaS products.
- Experience in working with or being part of an agile product development team.
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.