SRC Analyst - COSTA RICA

This position is only accepting applicants already located in Costa Rica

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

• Develop and maintain standardized templates, processes, and guidelines for creating comprehensive and well-defined SOWs
• Collaborate with cross-functional teams, including Legal, Sales, and SSAs, to reviewing SOWs, ensuring accuracy, completeness, and alignment with customer requirements and contractual obligations
• Maintain a central repository of approved Customer specific SOWs, providing accessibility and visibility for stakeholders

• Collaborate with key stakeholders to develop project budgets and cost estimates, considering factors such as resource breakdown structures, external costs, and overheads
• Act as a subject matter expert on margin thresholds, providing guidance and support to stakeholders across the organizations
• Manage the Low Margin Approval and Prelim Win process within Salesforce
• Process Services win requests, including project creation for assignment to Services organizations
• Review and process Change Orders (COs) submitted by the Project Management Organization (PMO)

• Bachelor's Degree preferred or related experience
• Strong organizational and communication skills (written, verbal, presentation)
• Ability to organize and lead a cross-functional teams
• Ability to interface with WWT end customers in solution development and scoping calls
• Able to build and maintain strong relationships both inside and outside the SRC Team
• Excellent communication skills
• Strong organizational skills
• Capability to multi-task and respond to change
• Ability to prioritize and perform work in a timely manner with accuracy
• Team Player
• A passion for learning and continued education

• Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
• Additional Perks: Employee Assistance Program, Employee Discount Program and more!