Senior Director - Project Management Office

Technical Delivery & Engineering

Why WWT?

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

• Provides strategic leadership and management to organizational leaders in the TD&E PMO.
• Directs service delivery resources on project and program teams, advising on and implementing key strategy decisions on scope, approach, investment, and customer escalations.
• Aligns to and drives the overall strategy and vision of WWT's Solutions Consulting and Engineering (SC&E) organization through the TD&E PMO, collaborating and assisting wherever possible to promote the success of the whole over any individual division.
• Establishes and maintains a reliable, clearly defined, WWT TD&E PMO with consistent methodologies and effectively applied best practices.
• Takes on escalation resolution duties where needed, guiding and advising program or project teams through high-visibility or critical efforts, representing WWT in front of high-level customer stakeholders, and providing objective and accurate reports to all levels of WWT leadership when called upon.
• Ensures clarity and alignment around priorities and goals for employees across the TD&E PMO.
• Contributes to achieving financial goals by managing utilization targets and expenses for the PMO.
• Serves as hiring manager for direct reporting positions in the PMO, seeking approval from leadership when new positions are required.
• Owns responsibility for performance management of direct reports, including career growth, performance concerns, and terminations.
• Serves as central decision-making point in the PMO for KPIs, MBOs, salaries, job descriptions, and promotion criteria
• Ensures and advocates for proper investments in tools, processes, and people to govern the Project Portfolio, Risk Reviews, Document Controls, and Project Management training

• Bachelor's Degree Required.
• A combination of education, training, and experience may be considered in lieu of a degree.
• A minimum of 10 years' progressive experience in a related field.
• 10+ years of program management/business development/operations management experience.
• 5+ years of organizational leadership experience.
• Experience managing global engagements and teams.
• Thorough understanding of financial processes - P&L and financial management.
• Thorough understanding of the contract process; ability to manage contract modifications, and take the lead of negotiations surrounding contract scope, cost, and schedule.
• Ability to lead large global team to achieve clearly identified objectives.
• Ability to develop energized, engaged PMO focused on execution and customer delight.
• Strong customer service orientation with proven analytical and problem-solving abilities.
• Strategic thinker with the ability to take a broad view of the business, industry, and environment to anticipate and plan for future.
• Proven experience embracing and initiating change.
• Can distinguish what to preserve and what to change.
• Has the courage to initiate and lead the changes that drive success.
• Strong leadership skills with ability to develop talent, identify and cultivate essential skills and attributes to maximize individual contribution and engagement.
• Able to build collaborative relationships across functions based on trust and respect.
• Promotes the inclusion of diverse knowledge, skills, and experiences to achieve results.
• Proactively seeks out information and clarity needed to enable strong decision making for the business.
• Thorough understanding of financial processes - P&L and financial management.
• In-depth understanding of core deployment methodologies.
• Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified ScrumMaster (CSM) and The Projects in Controlled Environments certification (PRINCE2) preferred.
• 10 - 15% Domestic and International Travel.

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program