Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

• Provide advanced-level support for Microsoft-based technologies, including but not limited to Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, Teams, SQL Server, SharePoint, Office 365, and Azure.
• Work closely with stakeholders to understand their business requirements and technical needs to appropriate solutions.
• Architect, implement and maintain solutions that optimize performance, scalability, and security of our environments.
• Be an integral team member in troubleshooting and resolving complex cloud, server, and network-related issues, ensuring high availability and reliability.
• Perform advanced system maintenance tasks, including patch management, backups, and disaster recovery planning.
• Implement and enforce security measures to protect our

• Lead and participate in IT projects, collaborating with cross-functional teams to deliver integrated solutions within agreed timelines and budgets.
• Provide technical leadership and mentorship to junior team members, assisting in their professional development.
• Stay up-to-date with the latest Microsoft technologies, industry trends, and best practices to continuously enhance skills and knowledge.

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a Microsoft Engineer, with a deep understanding of Microsoft technologies and solutions.
• Skilled in the administration and support of Windows Server, Active Directory, Entra ID, Exchange Server, Exchange Online, Teams, SQL Server, SharePoint, Office 365, Power Platform, PowerShell, and Azure platforms.
• Have worked with or had exposure to a variety of Automation platforms for example Ansible, UiPath, Power Automate, Zapier, etc.
• In-depth understanding of network protocols and services like TCP/IP, DNS, DHCP, VPN, and their application within Microsoft infrastructures.
• Adept at creating and deploying substantial security frameworks for environments based on Microsoft technologies.
• Possesses excellent troubleshooting and analytical abilities, capable of identifying and fixing intricate technical problems.
• Outstanding communication and social skills, ensuring strong connections with both customers and providing timely updates to senior leadership.
• Skilled in managing and contributing to multiple critical projects that garner the interest of senior leadership.
• The following Microsoft Certifications are preferred: Microsoft 365 fundamentals, Microsoft 365 Administrator, or Microsoft 365 Certified Administrator Expert

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program