Why WWT?
At World Wide Technology, we work together to make a new world happen. Our most important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list for more than 10 years.
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What will you be doing?
As Consulting Solutions Architect (CSA) you will support our GSP teams and customers. This position will be responsible for working as the technical representative for WWT service offerings in the GSP accounts. Working in conjunction with the Sales and Business Development team members, this resource will work with our customers to determine their requirements and then scope, price, and sell solutions that best address them.
Responsibilities:
- Work with clients and WWT Outside Sales team to obtain technical priorities, challenges, and initiatives that can be translated into WWT opportunities.
- Work with Service Provider customers, WWT extended team resources, and OEM partners to develop solutions around those priorities, challenges, and initiatives
- Partner with WWT internal resources to create statements of work, respond to RFPs, identify contracting opportunities, and develop customer pricing for them
- Assist with performing technical screenings of contractors and PS engineers for specific engagements to ensure the right candidates are assigned to the projects
- Develop relationships with peers at strategic OEM partners
- Assist with reviewing partners to verify they have the resources and skills to deliver to WWT customers effectively
- Ensures effective coordination and support between account teams and post-sale technical resources.
- Ensures that proposed solutions, when implemented, meet the needs and functional requirements of the customer. This can include assisting project managers with technical project management for our more complex projects
- Perform other duties as required
Qualifications:
- 3-5 years of service provider solution development experience -- preferably in both Cable MSO and Telco environments
- Proven history of performance in a pre-sales support role
- Strong knowledge of MSO and Telco networks -- Optical and IP core/backbone networks, Data Center and Cloud technologies, telephony networks (wireline and wireless), headend / hub facilities, central office facilities, and commercial services delivery.
- Strong experience with many of the following disciplines: equipment installs and activations in a service provider environment, Route/Switch, Wireless, Security, Data Center (servers, load balancers, Cloud, etc.), and Cellular.
- Experience leading and coordinating a large, diverse group of multi-discipline specialists in the development of complex services solutions to meet customer requirements
- Excellent oral and written communication, customer service, and presentation skills are required.
- Ability to align customer priorities with WWT extended teams
- Ability to travel up to 50% when required
- Bachelor's Degree OR equivalent experience required
- Compensation: This position offers a base salary of $81,000 - $157,000. Specifics will vary depending on skills, qualifications, education and geographic location. In addition, candidates will receive bonus/ commissions based in individual or Team performance.
Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
World Wide Technology, Inc. offers excellent benefits and competitive compensation. Visit our company web page at www.wwt.com for more information.
Equal Opportunity Employer Minorities/Women/Veterans/Differently Abled