This position is only accepting applicants already located in Costa Rica
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
The Compliance Team requires a resource to intake client requests from Program Managers and external client auditors. This will require validating active contracts, coordination of meetings, and documentation review before responding to third party requestors. This position is responsible for providing support for Compliance Team to ensure administrative functions are handled daily.
Responsibilities:
- Coordinate and manage all aspects of Documentation Request Management (Spreadsheet management of Third Party Request date, WWT Response date, Document Audit management folder)
- Cultivate and maintain good working relationships with our clients, Subject Matter Experts, Program Managers and within the Compliance team
- Manage sub processes to redirect content to specific subject matter experts within WWT OPS (IT Security, Physical Security, EHS/ESG, Quality and Legal)
- Review responses for proprietary data or incorrect SME responses prior to returning to PM/Client Rep for return to the client
- Provide prompt responses to all inquiries (verbal and written)
- Handle confidential correspondence and reports with professionalism and accuracy
- Prioritize tasks independently and respond to inquiries in a timely manner
- Ability to work with independent databases as required
- Remediation Activity Management
- Identification of Program Management
- Monitor and Report Audit Program Compliance Metrics (Weekly, Monthly, Quarterly)
- Performs other duties as assigned
Requirements:
- Associates Degree or a combination of education, training and experience may be considered in lieu of a degree.
- A minimum of 2 years' progressive experience in a related field
- Proficient in Microsoft Office suite (Word, Excel, Outlook) and Video conferencing
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!