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Collections Specialist

AT World Wide Technology
World Wide Technology

Collections Specialist

Remote

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

This position will support the Company's collections efforts and interact with the customers to ensure timely payment. This position will report directly to the Sr Mgr, Payment Solutions.

RESPONSIBILITIES:

  • Proactively escalate collection delays to ensure we meet our Collection past due goals
  • Timely communication to Finance Partners and Customer inquiries & proactive communication regarding open aging
  • Coordinate & communicate with Treasury on cash application
  • Coordinate with Sales and Operations to research and resolve invoice issues
  • Timely and accurate submission of invoices to either our Finance Partners or Customers via multiple methods
  • Review payment status of invoices on Customer portals
  • Modify customer invoices to meet specific requirement
  • Manage Assignment of Receivable (AOR) transactions related to documentation, lien release requirements, remittance set up, billing and collecting on behalf of finance partner and maintain individual and master spreadsheets
  • Miscellaneous tasks as assigned

Qualifications:

  • High School Diploma GED preferred or a combination of education, training and experience may be considered in lieu of a degree.
  • A minimum of 2 years' progressive experience in a related field
  • Oracle knowledge preferred
  • Microsoft Office Suite skills required
  • Demonstrate problem solving and analytical skills
  • Demonstrate customer focus (internal and external) Strong attention to detail and work ethic
  • Ability to professionally communicate (verbal and written) at all levels of the business preferred
  • Personal time management skills and organization
  • A high level of integrity, positive energy and a commitment to preserving the company core values and culture
  • A strong team player with evidence of professional maturity and self-confidence
  • Comfortable working in an open and highly interactive, fast-paced, communicative culture

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Preferred Locations: MO, KS, TN, FL, TX and potentially others.

Job ID: world_wide_technology-5001078614900
Employment Type: Other