Client Manager
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
WWT was founded in 1990 in St. Louis, Missouri. We employ more than 10,000 people globally and closed nearly $20 billion in revenue in 2023. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to have been included on the FORTUNE "100 Best Places to Work For®" list 13 years in a row!
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What is the Federal Civilian Team and why join?
We bring deep experience and expertise in developing and maintaining Collaboration services and solutions. We draw on our full-scale suite of end-to-end capabilities to help agencies upgrade modernize their IT Infrastructure by providing collaborative environment in which to develop integrated, innovative services and solutions.
As a Client Manager, you will be managing accounts within the FBI region. This position will be focused on technology solutions and WWT Professional Services serving Federal Civilian agencies, primarily, but not limited to your assigned territory. These areas are essential to our day to day lives and the Federal Civilian team is providing mission-aligned strategies to ensure the customer is identifying the right solutions to solve their technology challenges.
What will you be doing?
The Client Manager's role is to achieve impressive goals by offering World Wide Technology's advanced suite of products through multiple OEM's including Cisco, Dell, HP, NetApp, and VMware to name a few. This individual, in partnership with a talented team of System Engineers, will build consultative relationships with current and prospective customers while also focus on expanding WWT's footprint of services capabilities, from consultative services to deployment services to post deployment strategic staffing. This position is a remote position and could require around 30-40% travel.
Responsibilities:
- Lead the mission for WWT as a leading member of our Federal Civilian team by pursuing and driving technology solutions and strategic programs.
- Drive sales achievement through accurate forecasting and execution on calculated areas within Federal Civilian -FBI; assist team members with deal program qualification and strategy to promote sales and attainment numbers.
- Strategic account planning, plan execution and competitive market positioning of WWT to ensure alignment of current and future business opportunities.
- Work with various WWT team members on business solutions which will both enhance WWT's role with our customer as well as drive profitability.
- Engage our company "Subject Matter Experts" to create integrated solutions that address our customer's requests.
Requirements:
- 2-3+ Years Sales Experience in relevant industry and 1-2+ years of experience managing/leading a book of business $50-$10M+ in revenue.
- Candidates must have a successful track record in sales in the Federal Civilian market.
- Candidates must have existing and successful FBI relationships and direct account experience within their assigned territory.
- Executive level customer experience and current relationships are essential for success.
- Experience with consultative services sales approach and/or disruptive technology is highly desired.
- A recent understanding of the Federal Civilian technical challenges and account complexities within and specific to the FBI.
- Strong consultative services sales experience is highly desired.
- Understanding the diverse selling motions of Federal Civilian, including contracts and programs and an ability to creatively identify traditional and non-traditional paths to market.
- Ideal experience includes sales of technology focused in Unified Communication, Security, Analytics, Storage, Datacenters or Virtualization.
- Strong skills in developing new relationships with customers and the ability to interrupt clients' technical challenge and develop the appropriate solution.
- Critical skills necessary are account planning with an extended team, calling at all levels within the customer's organization, and managing partner relationships.
- Outstanding communication and organizational skills required.
- Must be a US Citizen
- Bachelor's Degree or equivalent industry experience preferred.
- Locations: Remote - Nationwide; Ideal areas include DC-metro area; Huntsville, AL; Pocatello, ID; Clarksburg, WV.
Want to learn more about our Public Sector Federal team? Check us out on our platform: https://www.wwt.com/public-sector
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities