This position is only accepting applicants already located in Costa Rica
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT), a global technology solutions providerleading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
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With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What will you be doing?
This is an exciting opportunity to work in a growing, dynamic, and friendly Legal and Compliance department of a fast-paced, global IT systems integrator. We are looking for someone with a passion for organization and customer delight, reporting directly to the company's Senior Manager, Global ESG & Business Continuity.
The Business Continuity Specialist is a global role responsible for supporting the Business Continuity Program. The role will collaborate with operational leaders and teams to develop and implement plans to anticipate, address, and mitigate the effects of various business interruptions.
This role will require maintaining and testing business continuity, IT Disaster Recovery (DR) and Crisis Management plans. The successful candidate should be proactive, able to work autonomously, hardworking and focused, enjoy being challenged, have strong written and oral communication skills, be quick to learn new tools, and demonstrate sound and pragmatic judgment in a variety of situations.
Responsibilities:
- Develops and maintains the Company's business continuity plans and procedures.
- Works with stakeholders to review, revise, expand, and improve existing plans and protocols.
- Conducts risk assessments for various functions and operational departments including analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and other market disruptions.
- Manages and maintains Crisis Management plans and team rosters.
- Collaborates with IT staff to develop and implement IT DR plans to protect and restore data access and network systems impacted as a result of an event, such as, natural disasters, viruses, malware, and hackers.
- Identifies and implements recovery operations and priority methods to allow the Company to function at limited or partial capacity in the event that part or all of the infrastructure is damaged or destroyed.
- Identifies risks that can be mitigated and works with stakeholders to consult and implement.
- Creates and facilitates exercise drills for all plans annually.
- Develops and provides staff training on business continuity and disaster recovery.
- Supports and demonstrates the Company's expertise in managing our Business Continuity programs to third-party auditors, customer due diligence reviews, RFP/RFQ responses, etc.
- Performs other related duties as assigned.
- Excellent collaborative, communication, strategic, problem solving, and analytical skills.
- Ability to think through hypothetical situations and concepts and to identify risks and weaknesses in various business processes.
- Proficient with Microsoft Office Suite or related software.
Qualifications:
- Bachelor's degree in Business Continuity, Risk Management, Emergency Management, or similar field required
- Business Continuity certification a plus
- Minimum of five years of business continuity/DR experience
- Fusion Risk Management Framework a plus
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
- Additional Perks: Employee Assistance Program, Employee Discount Program and more!