J OB TITLE: Workplace Service Manager
AREA/DEPARTMENT: Housekeeping, Hospitality, Workspace
REPORTS TO: Location Lead
POSITIONS SUPERVISED: IFMS site lead for EBC, guest house, housekeeping, workspace, café, hospitality, landscape
Roles & Responsibilities:
Housekeeping Responsibilities (Governance of FM operations)
Ensure maintenance of rooms of guest house, meeting spaces and corridors by adherence of the following:
Daily, weekly, monthly, annual cleaning schedule preparationRoom & washroom supplies for guest house: turnaround, cleanliness, hygiene & safety proceduresRoom & washroom supplies for guest house: selection, order, maintain availability (includes hangers, bed linen, bath linen, stationary, crockery, cutlery, glassware, water & tea coffee supplies) of amenitiesGuest house room : TV, connectivity (telephone, wifi, LAN) in working conditionSpring cleaning of upholstery, curtains, carpets, rugs etc.Common area toilet supplies cleanliness, hygiene & safety proceduresCommon area toilet supplies : selection, order, maintain availability & replenishmentChecklist & control register procedure for monitoringLighting level monitoringRounds, inspections & audits for maintenance of standards.Hygiene and Cleanliness in Guest HouseWant more jobs like this?
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By signing up, you agree to our Terms of Service & Privacy Policy.Ensure proper upkeep and maintenance of the ODC & public area and premises by adherence of the following:
Area snagging, reporting & follow-up for rectification of snag pointsWall & ceiling paintingIlluminated spaces (both indoor & outdoor) through functional & appropriate lightsCleaning of ODC, washroom, pantry, corridors, collaborative areas, lift lobbies, glass cleaning schedule is properly planned & followed. Target d-sat as follows:Employee Feedback- ODCs negative feedback <=10%Employee Feedback- Restrooms negative feedback <=10%Employee Feedback- meeting rooms negative feedback <=7%Employee Feedback- public areas: max 2 incident /monthBuilding facade cleaningWall & Floor treatment: stone, carpet, upholstery etc Ensure smooth functioning of Laundry & Linen room operations Track expenses & provide inputs for budgeting on the following:Capital Budget
Cleaning supplies budget
Guest supplies budget
Linen budget
House stationery budget
Consumable housekeeping items budget
Chinaware, cutlery, holloware and glassware budget for café & customer care
Flower budget
Horticulture budget.
Laundry expenditure budget
Workspace Management (Governance) Maintain work space related data and reports in SpazioAlign with businesses and provide support for allotment and removal of space related requirementsCoordination with the BRE and site leadership team for transitions as applicable from time to time Qualifications:
Qualifications & Experience- Minimum experience with 8+ years in similar role
- Location - Hyderabad
- 5-6 years hotel experience in Housekeeping Front office or F&B Service department at a minimum level of Manager
- 5-6 years of Facility Operations in a managerial role handling hospitality or housekeeping operations
Client-provided location(s): Hyderabad, Telangana, India
Job ID: Wipro-3112842
Employment Type: Full Time