Senior Manager/Managing Consultant/Principal Consultant - Program Manager - Retail WMS
Introduction
Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and new ground-breaking technologies to help our clients adapt to the digital world and make them a successful and innovative company. We are an organization recognized globally for its comprehensive portfolio of services, strong dedication to sustainability and good corporate citizenship, we have over 255,000 hard-working, respected employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and exciting new future.
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It's also an exciting and dynamic company to work for. The Top Employer Institute ranked Wipro overall as a "Top Employer" for 2023, we were assessed on several key HR practices including People Strategy, Work Environment, Talent Acquisition, Learning & Development, Wellbeing and Diversity and Inclusion. This is accompanied by exciting business growth where Wipro has posted continued growth of 45% over the last 10 quarters coming into FY24.
Wipro empowers companies to transform their business and deliver superior experiences for their customers, partners and employees. Our Domain and Consulting (D&C) team is at the heart of this. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients' problems; craft innovative solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes. Wipro D&C is a proactive force of change, a true partner in our clients' transformation, and a uniquely powerful group that combines strategic counsel with technical excellence. Our people are the tip-of-the-spear driving change, come join us!
Overview
This career opportunity within our career framework is at Associate Partner level and is for the Consumer consulting business unit. The role as a Associate Partner - Program Manager will lead growth of the consulting business across strategic account(s) by leveraging both; existing & emerging capabilities, in addition to creating new strategic growth areas to deliver significant profitable growth for the accounts and consulting globally.
This role is expected to deliver growth across the following areas;
- Transformation themes for WMS
- Consulting capabilities across CIO Advisory, Digital and Talent & Change
Our Senior Manager/Associate Partner is expected to build C-level relationships, and leverage strategic partnerships as relevant for business growth strategy, in collaboration with the Global Account Executives and other business leaders globally.
Responsibilities
- Growth: Work with the leadership team to define a sound business growth strategy for designated strategic account(s). Ensure the consulting business opens new business opportunities and expands Wipro's client positioning
- Relationships: As a Prinicpal level Consultant you bring deep expertise and good industry connections to develop the consulting and advisory business
- Solutions: Identifying & defining differentiated services and solutions for various process areas within designated strategic clients
- Customer Centricity: Delivering customer value as a central theme across all activities. Ensuring Wipro is delivering as a partner and aligned to client/customer value and strategic goals.
- Branding: Leverage the above to help create strong Wipro Market Positioning and increasing Wipro's mindshare
5-Habits for Success at Wipro
- Being Respectful - Treat others how you want to be treated.
- Being Responsive - Acknowledge, commit and respond within reasonable timeframes.
- Always Communicating - Ensure information flows (including difficult news) in a timely, proactive and consistent manner.
- Demonstrate Stewardship - Put the interest of Wipro ahead of everything else.
- Building Trust - Demonstrate a high say-do ratio in everything you do without externalizing failures.
- Provide an oversight to WMS modernization program
- Provide recommendations for the governance of this program
- Provide the industry best practices for successful implementation of the Planning and Architecture Design Phase - 1 Partner with Project Leads to execute this program
- Participate in coordination between Business and technical project teams.
- Ensure the creation and review of all relevant documentation and Deliverables.
- Facilitate timely governance meetings and project updates.
- Monitor and evaluate project progress and status reporting.
- Manage escalations and issues that may arise.
- Responsible for weekly status, Program Advisory and Steering Committee presentations.
Retail - Store Operations