Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of this role is to conduct user research, interviews and surveys, and use the information to create sitemaps, customer journey maps, wireframes, and prototypes of a product/ application by applying design thinking principles
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Do
- Understand the business/ market need and create a prototype of a product/ application
- Facilitate the client's product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products
- Deploy different research methods like surveys, market analysis, qualitative research, webex sessions, interviews etc to get inputs on the overall product/ application design flow
- Create strategic design and user-experience decisions related to core, and new, functions and features
- Apply design thinking approach to create a wireframe as per expected application design
- Work closely with business analysts and project manager to understand customer's expectations and requirements
- Create an interaction design of the product/ application and review it with the customers
- Identify the current limitations clients and users are facing and refine the prototype accordingly
- Continuously take feedback from the customer to finalize the design to create the user interface
- Create and conduct mock-ups for the development of the product
- Support user interface design in developing the static design of the prototype shared to ensure the client needs are met
- Take a user-centered design approach and rapidly test and iterate the designs
Deliver
No
Performance Parameter
Measure
1
Create a product prototype for a customer
Timeliness, accuracy, CSAT, zero customer escalation, innovation %, task success rate
Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.