• Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
• Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
• Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
• Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
• Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
• Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.

Certifications and Assessments

N/A

Education

Graduation

Knowledge

Must Have

• Ability to interpret educational needs and develop effective instructional design and media solutions.
• Extensive working knowledge in designing, developing, implementing, and evaluating training plans, curricula, and methodology.
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs

Good to have

• Proficiency in Captivate, Storyline or similar content designing & authoring tools
• Proficiency in Training analytics to design training solutions

Experience

Must Have
• Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
• Project management and presentation skills and the ability to resolve complex problems and issues.
• Demonstrated ability to train adult learners and novice computer users required.

Good to have
• Worked with international and/or domestic accounts for a variety of LoBs - travel, technical support, retail, etc.
• Hands-on experience in Microsoft Office applications including Word, Excel and PowerPoint, particularly as used in the development of instructional content
• Previous customer facing experience

Behavioral Skills and Attributes

• Capacity to work and contribute to a team environment as well as work independently
• Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups.
• Possess good delivery and execution skills, and able to resolve dependencies and conflicts
• Ability to manage multiple tasks in a dynamic, deadline-driven environment.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.