• Design & Implementation experience in ITOM, Monitoring & observability, AI and ML driven Event mgmt, IT Operations, dev ops, Infrastructure Service management
• Expertise in Observability tools such as Splunk, Newrelic, Dynatrace, Cisco Appdynamics, SolarWinds, Moogsoft, OpsRamp with other various data sources and IT Operations tools and their integrations
• Experience with an industry standards scripting language (Java, Perl, Python, PowerShell, Azure Devops )
• Onboard new data ingestions and oversee growth and lifecycles.
• Build detailed technical designs related to monitoring as a part of complex projects.
• Manage tool licensing and Knowledge of enterprise logging, with a focus on event logging and analytics.
• Experience in monitoring and performance management with Cloud Native solutions such as azure monitor, AWS CloudWatch, GCP monitor.
• Experience in Customer Handling, Demos, and solution building.
• Experience with an industry standards scripting language (Java, Perl, Python, PowerShell, Azure Devops )
• Working experience in Reporting (Grafana/PowerBI), Infrastructure Service management Event Management (Defining set of actions based on alerts, alert enrichment, prevent event flood and creating event co-relation)
• Best ITIL knowledge
• Good Customer exposure

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