S No.

Details

Description

1

Job Role Responsibility/Designation

Team Lead

2

Location(City/State/Country)

Hyderabad/Telangana/India

3

Domain/Vertical

BFS-DOP

4

Level/Band ( AA,B1,B2,B3,C1,C2,D1)

B3

5

Number of Opening

2

6

Start Date of Indent / Duration

7

Educational Qualification

Graduaate/Post Graduate

8

Professional Qualification if any

N/A

9

Skills ( Mandatory)

Retail Banking, Fraud Operations, People Management

10

Additional Skills

11

Experience

6+ years

• As a Team Lead, you will be highly motivated team player with passion for implementing processes, enforcing policies and improving the team's efficiency and quality.
• Should be result oriented with a can-do attitude and a passion for data, people and content.
• Mentor and develop associates regularly through continuous feedback, check-ins, and ongoing mentorship.
• Analyze fraud trends and make recommendations for future fraud prevention processes.
• Leverage various tools, systems, and reports to detect and uncover fraud trends.
• Identify new methods for fraud detection and prevention, working with product and engineering teams to implement recommendations.
• Provide recommendations supported by data in implementing new fraud alerts and controls.
• Assist Regulatory Operations, Compliance, and other internal teams with ad hoc requests and additional fraud reviews as needed.

• 6+ years of relevant experience in a Fraud or Risk Operations role.
• At least one year of management experience leading a team of employees.
• An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization.
• A strong passion for leading and developing a team.
• Excellent verbal and written communication skills to operate across multiple departments with both internal and external stakeholders
• Self-motivated, organized, and analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behaviour using critical data points.
• Intermediate Excel skills are preferred.