Position Title: Technical Expert (Contractor)
Role Purpose:
The incumbent is responsible for:-
Design and build IPL/EPL/ICBS related services and bearers to fullfil network migration projects requirements.
Liaison with both internal & external suppliers to timely provision services and bearers.
Ensure services records & inventory database are efficiently maintained.
Service & Bearer provisioning:
- Design, Provision and Test circuits as requested by project managers or team.
- Design, Provision and Test bearers on transmission network to meet service migration requirements.
- Work with internal stakeholders for any network resource requirement to fulfil circuits and bearers provisioning.
- Support service migration/cutover.
- Ensure Provisioning milestone dates are met.
- Ensure meeting agreed Service migration KPI.
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Service and Bearer Decommission:
- Decommissioning of idle circuit and bearers on transmission network.
- Support Project managers on transmission network decommission.
Service Records & Inventory Database:
- Ensure clean & up-to-date service records are maintained so that: -
Customer billing and invoice at Finance team done efficiently.
- Support data remediation and update inventory systems (CCMS/ Veritas).
Management Support:
- Provide regularly management reports when required.
- Proactively provide support to other team members and teams in the section to meet section objectives.
Technical Capabilities / Skills:
Technical Descriptors:
Stakeholder Management
- Establish and maintain effective working relationships with peer groups and key internal stakeholders and maintain agreed external stakeholders relationships relevant to the achievement of business objectives
Business Knowledge
- Proficient in developing circuit path via various international cable systems and domestic backhaul systems
- Proficient in technologies and standards for IPL/EPL (and bilateral)/ICBS services and products
- Ability to make use of service database & inventory systems to maintain a clean and updated provisioning and service records for management purpose
- Ability to use the appropriate NMS for building services in the Telstra transmission equipment
Communication
- Excellent interpersonal, influencing and negotiation skills.
- Excellent written and verbal skills required
- Degree/Diploma in Telecommunications or equivalent
Professional/Technical Qualifications:
- Excellent knowledge on transmission systems such as Ciena and Infinera, etc
Years of Relevant Work Experience:
- 5 years + OR
- 10 years telecom experience if the educational qualifications are not met.
Telecom Switching Routing NE OAM SW